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- Tasks: Help with online stock listings, photography, pricing, and packaging items for posting.
- Company: Join a compassionate hospice team dedicated to care and support in the community.
- Benefits: Enjoy flexible volunteering hours, travel expense claims, and free tea and coffee.
- Why this job: Make a difference while gaining experience in online selling and working with a supportive team.
- Qualifications: Must be IT literate, organised, and familiar with online selling processes.
- Other info: Volunteers receive training and support from experienced staff and can volunteer weekly or fortnightly.
Our new warehouse unit in Swanfield, Leith, is an important addition to our retail family and we are looking for volunteers to help our staff with our online shops. This is a non-customer facing role and volunteers should be able to work independently, alongside staff in the warehouse.
This role covers listing stock online; taking attractive photos for the listing, researching appropriate prices, getting stock ready to post, etc. We are looking for someone who is familiar with online selling and understands the process.
Hospice staff and volunteers are expected to reflect our Hospice Values in the way they carry out their roles, and in their interactions with each other and with patients, family members and any other visitors. Our Values are: Care and Compassion, Respect, Trust and Partnership.
What will I be doing/involved in?
- Helping to research items online including clothing and collectables
- Taking photographs and listing stock online with accurate descriptions
- Packaging up items to be posted and organising collection
What experience or skills do I need?
- IT literate
- Interested in old and unusual items or current online fashion trends
- Familiar with the online selling process
- Organised and reliable
- Ability to use apps for research and listing items for sale
Time commitment and duration
One afternoon/morning each week/fortnightly. The role will be reviewed on a yearly basis.
Where will I be based?
Leith
Who will I be volunteering for?
Marie Perth – Warehouse Manager
Who else will support me?
Sarah Munro – Shops Operations Manager
Recruitment checks
- Interview with Warehouse Manager
- Application Form
- Two references
Training
- Warehouse Orientation
- Team/role induction and training
- Team meetings (if/as necessary)
Additional Information
Hospice Chaplains are always available to support volunteers. Volunteers may claim reasonable travelling expenses for transport to and from the Hospice or the place you volunteer, e.g. one of our retail shops. Please speak to your manager about this. The Hospice provides complimentary tea and coffee to all volunteers, staff, patients and families as part of the hospitality strategy. Go to our Volunteer page to find out more about volunteering at the Hospice.
Online Shop Volunteer employer: St Columba's Hospice
Contact Detail:
St Columba's Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Shop Volunteer
✨Tip Number 1
Familiarise yourself with the online selling platforms commonly used for retail. Understanding how to list items effectively and what makes a good product description can set you apart from other candidates.
✨Tip Number 2
Showcase your photography skills by taking high-quality photos of items you already own or have sold online. This will demonstrate your ability to present products attractively, which is crucial for this role.
✨Tip Number 3
Research current trends in online selling, especially in clothing and collectables. Being knowledgeable about what sells well can help you stand out during your interview.
✨Tip Number 4
Prepare to discuss your organisational skills and reliability. Think of examples from past experiences where you've successfully managed tasks independently, as this is key for the role.
We think you need these skills to ace Online Shop Volunteer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Online Shop Volunteer position. This will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience with online selling, photography, or research. Mention specific examples that demonstrate your familiarity with the online selling process and your organisational skills.
Showcase Your Values: Reflect on how your personal values align with the Hospice's values of Care and Compassion, Respect, Trust, and Partnership. Include a brief statement in your application about how you embody these values in your work.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application shows attention to detail and professionalism, which is important for this role.
How to prepare for a job interview at St Columba's Hospice
✨Show Your Passion for Online Selling
Make sure to express your enthusiasm for online selling during the interview. Share any personal experiences you have with selling items online, whether it's through eBay, Etsy, or other platforms. This will demonstrate your familiarity with the process and your genuine interest in the role.
✨Highlight Your Organisational Skills
Since the role requires a high level of organisation, be prepared to discuss how you manage tasks and stay organised. You could mention specific tools or methods you use to keep track of listings, stock, and deadlines, which will show that you can handle the responsibilities effectively.
✨Research the Hospice Values
Familiarise yourself with the Hospice's values of Care and Compassion, Respect, Trust, and Partnership. Be ready to explain how you embody these values in your work and interactions. This will help you align with the organisation's mission and demonstrate that you're a good fit for their team.
✨Prepare Questions for the Interviewer
Having thoughtful questions prepared shows your interest in the role and the organisation. Ask about the types of items you'll be working with, the training process, or how success is measured in this volunteer position. This not only helps you gather important information but also engages the interviewer in a meaningful conversation.
