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- Tasks: Lead a vibrant café and bookshop, ensuring top-notch customer service and team spirit.
- Company: A local charitable hospice dedicated to community support and engagement.
- Benefits: Enjoy a fulfilling role with a supportive team and a positive work environment.
- Why this job: Make a difference in the community while managing a unique café and bookshop experience.
- Qualifications: Experience in café or shop management and a passion for creating welcoming spaces.
- Other info: Work five days a week, from Tuesday to Saturday, in a rewarding atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
A local charitable hospice in North Berwick is seeking an experienced Café and Shop Manager to oversee operations of their café and bookshop. The role emphasizes maintaining high customer service standards and effective team leadership. Candidates should have experience in managing similar operations and the ability to foster a welcoming environment. This position requires working five days a week from Tuesday to Saturday.
Café & Bookshop Manager: Lead Team & Guest Experience in North Berwick employer: St Columba's Hospice
Contact Detail:
St Columba's Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café & Bookshop Manager: Lead Team & Guest Experience in North Berwick
✨Tip Number 1
Network like a pro! Reach out to your connections in the café and retail industry. You never know who might have a lead on that perfect Café & Bookshop Manager role. Plus, personal recommendations can really make you stand out!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer service and team leadership shine through. Share stories about how you've created welcoming environments in past roles – it’ll help the hiring team see you in action.
✨Tip Number 3
Research the hospice! Understanding their mission and values will not only help you tailor your responses but also show that you're genuinely interested in the role. We want to see that you care about the community as much as they do!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Café & Bookshop Manager: Lead Team & Guest Experience in North Berwick
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for cafés and bookshops shine through! We want to see how your enthusiasm for creating a welcoming environment can enhance the guest experience.
Highlight Relevant Experience: Make sure to detail your previous management roles in similar settings. We’re looking for specific examples of how you’ve led teams and maintained high customer service standards in your past positions.
Tailor Your Application: Don’t just send a generic application! We want to see that you’ve taken the time to understand our mission and values. Tailor your cover letter and CV to reflect how your skills align with what we’re looking for.
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at St Columba's Hospice
✨Know the Mission
Before your interview, take some time to understand the charitable mission of the hospice. This will not only show your genuine interest in the role but also help you align your answers with their values during the interview.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experience where you successfully led a team or improved customer service. Be ready to discuss how you foster a welcoming environment and motivate your team to deliver exceptional guest experiences.
✨Demonstrate Customer Service Excellence
Think of scenarios where you went above and beyond for customers. Share these stories to illustrate your commitment to high customer service standards, which is crucial for this role in the café and bookshop.
✨Ask Insightful Questions
Prepare thoughtful questions about the café and bookshop operations, team dynamics, and future goals. This shows your enthusiasm for the position and helps you gauge if the role is the right fit for you.
