Attendance Officer

Attendance Officer at St Clements High School will work with key school staff to promote excellent attendance, reduce absence levels, and support children and families.

Key Details

• Start Date: September 2026
• Hours: 37 hours per week, 39 weeks per year (term time plus one week)
• Salary: £15.06–£16.07 per hour (pro‑rated)

Purpose of the Job

• Promote and support high levels of attendance
• Prevent unnecessary absence
• Support students to achieve their full academic potential
• Promote a positive attendance and punctuality culture
• Form strong relationships with parents and carers

Responsibilities (not exhaustive)

• Closely monitor daily student attendance in liaison with Pastoral Managers and Tutor Team to ensure accurate records and timely action on absences
• Work closely with parents, carers and students to improve attendance, communicating by telephone, letter and face‑to‑face meetings, and coordinate parental support and training when appropriate
• Make first‑day absence phone calls for all absent students
• Update daily attendance data in accordance with statutory guidance, ensuring correct attendance codes are entered in class registers and on SIMS
• Ensure all A.M. and P.M. registers are completed and that no missing marks or unexplained absences remain
• Monitor the attendance of vulnerable groups of students and liaise with staff, the SEN department, LAC and safeguarding as appropriate
• Manage the Attendance line telephone calls and messages on a daily basis
• Identify students for weekly attendance meetings with the Deputy Headteacher, participate in meetings and send follow‑up letters home; produce reports and monitor progress
• Collate information on students experiencing attendance difficulties to inform school, external agencies and parents/carers
• Produce detailed analytical attendance reports from the School Management Information System for stakeholders such as the Trust, Local Governing Body and government agencies
• Attend regular internal attendance meetings with key staff to discuss concerns and formulate actions
• Carry out home visits when required
• Maintain confidentiality and discretion in all matters
• Keep up to date with SIMS training
• Carry out administrative duties as required by the Headteacher, including but not limited to school events, reception cover and examination timetable
• Perform duties in line with school policies to promote and safeguard the welfare of children, young and vulnerable people

Personal and Professional Conduct

A member of staff is expected to demonstrate consistently high standards of personal and professional conduct, upholding public trust and maintaining high standards of ethics and behaviour both within and outside school.

Equal Opportunity Statement

The school is an equal opportunities employer and welcomes applications from minority ethnic communities and those with disabilities. An enhanced DBS check will be required.

The duties and responsibilities listed in this description provide a summary of the main aspects of the role and are not exhaustive; additional tasks may be assigned as required by the grade and nature of the post.