At a Glance
- Tasks: Keep our hospice clean and welcoming for patients and families.
- Company: Join the caring team at St Clare Hospice, making a difference every day.
- Benefits: Flexible bank position with regular hours and a supportive environment.
- Other info: Opportunity to work in a dynamic and fulfilling setting.
- Why this job: Be part of a compassionate team that improves lives in a meaningful way.
- Qualifications: Experience with cleaning equipment and a passion for helping others.
The predicted salary is between 21957 - 26837 £ per year.
At St Clare Hospice, our housekeeping team helps provide a clean, safe and welcoming environment for patients, families and colleagues. We are looking for a friendly and reliable Housekeeper who takes pride in their work and enjoys being part of a team. Previous cleaning or housekeeping experience is desirable. This is a bank position, with shifts offered on an as-needed basis. However, we currently expect regular monthly hours to be available. If you'd like to make a difference in a caring and supportive hospice environment, we'd love to hear from you.
Main duties of the job
- To fulfil such cleaning and domestic duties as are necessary to maintain a high standard of cleanliness throughout the designated work area.
- To carry out deep cleans as and when required.
- To carry out all cleaning as per hospice schedule adhering to infection control at all times.
About us
St Clare Hospice is a charity providing specialist palliative care to improve the lives of people affected by a life-limiting illness in West Essex and the borders of eastern Hertfordshire. Our care helps patients, their families, and carers, to make the most of every moment together, no matter how long they have left to live. We support them both at home and in the Hospice.
You will be working as part of the Catering and Housekeeping Team at the Hospice. The team is responsible for providing high standards of cleaning and catering services, helping to maintain a safe, clean and welcoming environment for patients, visitors, volunteers and colleagues.
Job responsibilities
- To be welcoming and caring to all who come to St. Clare Hospice Centre.
- To respect the needs of patients and visitors for privacy and support.
- To clean all floors, fittings, and surfaces, including the cleaning of wash hand basins, sinks, toilets and fittings in the designated work area, in accordance with standards set by the Care Quality Commission.
- To ensure paper hand towels, toilet roll, liquid soap and alcohol rub dispensers are fully stocked at all times.
- To empty all waste bins and clinical waste bins daily being careful to observe health and safety policy and infection control policy.
- To document cleaning activities for audit purposes.
- To clean domestic equipment and keep domestic equipment storage cupboard clean and tidy and report any equipment failures to the Catering and Housekeeping Manager.
- To maintain adequate supplies of cleaning materials and equipment and report any shortages to the Catering and Housekeeping Manager.
- To work together with the St. Clare staff and volunteers to keep the Hospice tidy and welcoming.
- To liaise with the other Housekeepers to plan their work and attendance rota to ensure cover is maintained at all times.
- To cover for colleagues as and when required.
- To fulfil other duties as required.
- To work weekends and bank holidays as required.
Person Specification
Qualifications
- Essential: Experience in the use of industrial cleaning machines, Understanding of cleaning equipment, Knowledge of the safe use of chemicals (CoSHH).
- Desirable: GCSE or equivalent, in English.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Bank Housekeeper employer: St Clare Hospice
St Clare Hospice is an exceptional employer, offering a supportive and compassionate work environment where you can make a real difference in the lives of patients and their families. With a strong focus on employee development and well-being, we provide opportunities for professional growth and collaboration within a multidisciplinary team. Located in the heart of West Essex, our hospice fosters a culture of respect and teamwork, ensuring that every staff member feels valued and empowered to contribute to holistic palliative care.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Housekeeper
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
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With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
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Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Bank Housekeeper
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at St Clare Hospice
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at St Clare Hospice. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
