At a Glance
- Tasks: Lead a team of volunteers, manage stock, and ensure excellent customer service.
- Company: Join St Christophers, a hospice dedicated to providing world-class palliative care and community support.
- Benefits: Enjoy a permanent role with flexible hours and the chance to make a real impact.
- Other info: Work 21 hours a week on a flexible rota in a vibrant high street store.
- Why this job: Be part of the sustainable fashion movement while supporting your local community.
- Qualifications: Experience in retail or customer service is a plus; leadership skills are essential.
The predicted salary is between 19984 - 24980 £ per year.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Do you have a passion for quality retailing, being part of your local community, and want to be a part of the sustainable fashion movement? If this sounds like you, come and join the trading team at St Christophers where you will be working in one of our 20+ high street stores across South East London.
Salary: £24,980 per annum FTE (£14,571 pro-rata)
Employment Terms: Permanent, 21 hours per week, Monday to Sunday based on a 7-day rota.
Location: Chatterton Road
You’ll be reporting into the Store Manager and taking on tasks allocated by them when you’re working together, or you’ll be taking on leadership duties in their absence and running the store. This includes opening and closing responsibilities.
You’ll be overseeing all areas of our stock journey, from sorting, pricing, and displaying donations to making a sale. Expect a varied role where no two days are the same and you see items you’ve never seen before every day.
This is a management position and includes supervising a team of extraordinary volunteers. They are all critical to success and it’ll be your job to create a welcoming environment for everyone while still getting the job done.
Who are we Looking For?
- You’ll have good experience in a busy, hands-on environment where you are used to getting things done at pace.
- You’ll have experience in a customer facing environment where you’ve delivered great customer service throughout your working day.
- Retail experience is desirable but not essential.
- Management or supervisory experience would be advantageous.
- You’ll have great people skills and the ability to lead and supervise a group of superstar volunteers.
- You should have the ability to problem solve and work under pressure while being self-motivated and driven.
We are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you, as we often say, we’re more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home.
Being part of the Trading arm of the Hospice means raising vital funds to support this mission.
Please click on the Apply Now button below in order to register and apply for this vacancy.
Closing Date: Wednesday 2nd July. In the event we receive a high amount of applications, we reserve the right to close the job earlier than the initial closing date.
Previous Applicants Need Not Apply.
Store Assistant Manager - Chatterton Road in London employer: St Christophers
St Christopher's is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. Located in the vibrant area of Sydenham/Bromley, our team enjoys a collaborative environment with opportunities for growth in palliative care, making it a fulfilling place to contribute to meaningful patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant Manager - Chatterton Road in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like St Christophers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like St Christophers!
We think you need these skills to ace Store Assistant Manager - Chatterton Road in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at St Christophers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at St Christophers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show St Christophers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at St Christophers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
