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- Tasks: Lead a team, manage stock, and ensure great customer service in a vibrant retail environment.
- Company: Join St Christopher’s, a community-focused hospice providing essential care and support.
- Benefits: Enjoy a competitive salary, flexible hours, and the chance to make a real difference.
- Why this job: Be part of a sustainable fashion movement while supporting vital community programmes.
- Qualifications: Experience in retail or customer service is a plus; leadership skills are essential.
- Other info: This is a permanent role with 21 hours per week on a flexible rota.
Make sure to apply with all the requested information, as laid out in the job overview below. When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Do you have a passion for quality retailing, being part of your local community, and want to be a part of the sustainable fashion movement? If this sounds like you, come and join the trading team at St Christopher’s where you will be working in one of our 20+ high street stores across South East London.
- Salary: £24,980 per annum FTE (£14,571 pro-rata)
- Employment Terms: Permanent, 21 hours per week, Monday – Sunday based on a 7-day rota.
- Location: Downham
You’ll be reporting into the Retail Manager and taking on tasks allocated by them when you’re working together, or you’ll be taking on leadership duties in their absence and running the store. This includes opening and closing responsibilities.
You’ll be overseeing all areas of our stock journey, from sorting, pricing, and displaying donations to making a sale. Expect a varied role where no two days are the same and you see items you’ve never seen before every day.
This is a management position and includes supervising a team of extraordinary volunteers. They are all critical to success and it’ll be your job to create a welcoming environment for everyone while still getting the job done.
Who are we Looking For?
- You’ll have good experience in a busy, hands-on environment where you are used to getting things done at pace.
- You’ll have experience in a customer facing environment where you’ve delivered great customer service throughout your working day.
- Retail experience is desirable but not essential.
- Management or supervisory experience would be advantageous.
- You’ll have great people skills and the ability to lead and supervise a group of superstar volunteers.
- You should have the ability to problem solve and work under pressure while being self-motivated and driven.
We are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you, as we often say, we’re more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home.
Being part of the retail and trading arm of the Hospice means raising vital funds to support this mission.
Please click on the ‘Apply Now’ button below in order to register and apply for this vacancy.
Closing Date: 7th April 2025
In the event we receive a high amount of applications, we reserve the right to close the job earlier than the initial closing date. Previous applicants need not apply.
Retail Assistant Manager - Downham employer: St Christophers
Contact Detail:
St Christophers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager - Downham
✨Tip Number 1
Familiarise yourself with the values and mission of St Christopher’s. Understanding their commitment to sustainable fashion and community support will help you align your passion with their goals during any discussions or interviews.
✨Tip Number 2
Prepare examples from your past experiences that showcase your ability to lead a team, especially in a retail or customer service environment. Highlighting specific situations where you've successfully managed a team or resolved issues will demonstrate your suitability for the role.
✨Tip Number 3
Research common challenges faced in retail management, particularly in charity shops. Being able to discuss these challenges and how you would address them can set you apart as a proactive candidate who is ready to take on the responsibilities of the role.
✨Tip Number 4
Network with current or former employees of St Christopher’s if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you’re genuinely interested in being part of their team.
We think you need these skills to ace Retail Assistant Manager - Downham
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Retail Assistant Manager position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail and management. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead and provide excellent customer service.
Write a Strong Cover Letter: Your cover letter should express your passion for retail and community involvement. Highlight specific examples of your leadership skills and how you can contribute to the team at St Christopher’s. Make it personal and engaging to stand out.
Complete the Online Application Form: When redirected to the online application form, ensure all sections are filled out completely and accurately. Double-check for any errors or missing information before submitting to avoid delays in the review process.
How to prepare for a job interview at St Christophers
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and community involvement during the interview. Share specific examples of how you've contributed to a positive shopping experience or engaged with your local community.
✨Demonstrate Leadership Skills
Since this role involves supervising volunteers, be prepared to discuss your leadership style. Provide examples of how you've successfully managed a team or resolved conflicts in a previous role.
✨Highlight Customer Service Experience
Customer service is key in retail. Be ready to talk about your experiences in customer-facing roles and how you ensured customer satisfaction, especially in high-pressure situations.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of past challenges you've faced in a retail environment and how you overcame them, showcasing your ability to think on your feet.
