Store Manager - Eltham in London

Do you have a passion for quality retailing, being part of your local community, and want to be a part of the sustainable fashion movement? If this sounds like you, come and join the trading team at St Christophers where you will be working in one of our 20+ high street stores across South East London.

Youll be responsible for running one of our successful and fast-paced high street stores, overseeing all areas including stock, staff, and compliance. Youll take accountability for the success of the store and will report into an Area Manager. Youll be responsible for opening and closing, as well as all compliance matters including health and safety and cash handling.

Youll be managing all areas of our stock journey, from sorting, pricing, and displaying donations to making a sale. Expect a varied role where no two days are the same and you see items youve never seen before every day. Youll be making sure all these steps are undertaken in the most effective possible way to meet the demands of the store.

This is a management position and includes supervising Assistant Management and a team of extraordinary volunteers. They are all critical to success and itll be your job to create a welcoming environment for everyone while still getting the job done.

Who are we Looking For?

• Youll have excellent experience in a busy, hands-on environment where you are used to getting things done at pace.
• Youll have demonstrable experience in a supervisory or management position overseeing a team of people, including training and managing performance.
• Youll have experience in a customer facing environment where youve delivered great customer service throughout your working day.
• Youll have experience working to targets and KPIs, making commercial decisions to meet them.
• Retail experience is desirable but not essential.
• Youll have great people skills and the ability to lead and supervise paid and voluntary staff.
• You should have the ability to problem solve and work under pressure while being self-motivated and driven.

We are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you, as we often say, were more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home.

Being part of the retail and trading arm of the Hospice means raising vital funds to support this mission.

Please click on the Apply Now button below in order to register and apply for this vacancy.

Closing Date: 17th August 2026

Provisional Interview Date: 24th August 2026

In the event we receive a high amount of applications, we reserve the right to close the job earlier than the initial closing date.

St Christophers is committed to equality, diversity and inclusion. We welcome applications from all backgrounds and identities and actively encourage applications from candidates from underrepresented groups. Reasonable adjustments are available at any stage of the recruitment process.