Internal Communications and Engagement Officer

Internal Communications and Engagement Officer

Full-Time 45000 - 55000 £ / year (est.) Home office (partial)
St Christopher's

At a Glance

  • Tasks: Create engaging content and manage internal communications across various channels.
  • Company: Join St Christopher's, a hospice committed to improving colleague experience.
  • Benefits: Enjoy flexible working, health initiatives, and a competitive benefits package.
  • Other info: Opportunity to use AI tools for innovative communication strategies.
  • Why this job: Make a real impact by enhancing communication and engagement within a supportive team.
  • Qualifications: Experience in communications or marketing with strong writing and organisational skills.

The predicted salary is between 45000 - 55000 £ per year.

About Us

This is an exciting opportunity to join a growing internal communications and engagement function at St Christopher's.

We are on a journey to strengthen how we communicate, collaborate and engage across the organisation - helping colleagues feel more informed, connected and involved in the work we do.

Our ambition is to make internal communications a more visible, creative and trusted part of everyday life at St Christopher's, and this role will play an important part in helping us get there.

Our teams work across a wide range of services - from clinical care and research to fundraising, retail and community engagement - so we need communications that are clear, accessible and relevant to colleagues working in different settings.

This is an opportunity to help shape and elevate internal communications at a hospice that is committed to continuous improvement and delivering a great colleague experience.

Your New Role

As Internal Communications and Engagement Officer, you will support the delivery of clear, engaging and accessible internal communications across St Christopher's.

Working closely with the Internal Communications and Engagement Manager, you will help colleagues across our diverse workforce feel informed, connected and engaged with our purpose, strategy and values.

This is a hands-on role where you will create content, support day-to-day channel management and help bring organisational messages to life in ways that resonate with colleagues working in different settings, including clinical services, retail, fundraising and corporate functions.

You will take ownership of our regular staff communications, including producing our internal newsletter and keeping our intranet and other core channels up to date, ensuring colleagues can rely on a consistent flow of clear, timely and engaging information.

Alongside this day-to-day ownership, you will also support the delivery of campaigns, projects and engagement activity across the organisation.

You will support a range of internal communication channels and content formats, including the intranet, newsletters, email updates, posters, digital screens, presentations, staff briefings, videos and other digital and printed materials.

You will help ensure communications are timely, relevant, accessible and visually engaging.

You will gather stories, feedback and examples from across the organisation, helping to ensure a range of colleague voices and experiences are represented.

You will also work collaboratively with colleagues across different teams to support campaigns, engagement activities and organisational priorities.

As part of a function that is evolving and modernising, you will be encouraged to use insight, data and approved AI tools to improve the way we plan, create and evaluate communications.

This could include using AI to support content creation, campaign planning, audience insight, analysis and more efficient ways of working.

The role offers an exciting opportunity to help shape how new technologies can enhance colleague communications and engagement.

About You

We are looking for an organised, creative and people-focused communications professional who is ready to take the next step in their internal communications career.

  • Experience in internal communications, communications, marketing or employee engagement.
  • Strong writing and editing skills, with the ability to translate complex information into clear, accessible and engaging content.
  • Experience creating content across a variety of formats, including articles, newsletters, posters, presentations, digital content and video.
  • Experience working across multiple communication channels and helping improve their effectiveness.
  • Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
  • Comfortable balancing planned, recurring communications delivery, such as regular newsletters, intranet updates and channel management, alongside project and campaign work.
  • Confidence building relationships with colleagues across different teams and levels.
  • An interest in using insight, feedback, data and approved AI tools to improve communication planning, content creation and engagement.
  • A proactive approach, with the ability to identify opportunities, suggest improvements and continuously learn.
  • You will also be a strong team player - someone who is curious, practical and motivated by helping colleagues feel informed, connected and engaged.
  • What You Will Get in Return

You will play an important role in strengthening how colleagues across St Christopher's stay informed, connected and engaged, while helping shape a growing internal communications and engagement function.

We offer

  • A collaborative and supportive working environment
  • Health and wellbeing initiatives
  • Flexible working options
  • A competitive benefits package
  • #J-18808-Ljbffr

Internal Communications and Engagement Officer employer: St Christopher's

Join a compassionate and inclusive team dedicated to providing holistic care in a supportive hospice environment. As a Senior Psychological & Spiritual Care Practitioner, you will have the unique opportunity to influence multi-faith practices while working collaboratively with a diverse group of professionals. Our commitment to employee growth, reflective practice, and service innovation makes this an exceptional place for those seeking meaningful and rewarding employment.

St Christopher's

Contact Details:

St Christopher's Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Internal Communications and Engagement Officer

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We think you need these skills to ace Internal Communications and Engagement Officer

Internal Communications
Content Creation
Writing and Editing Skills
Digital Content Management
Channel Management
Organisational Skills
Project Management

Some tips for your application 🫡

Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!

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Tailor Your Cover Letter:Your cover letter should be more than just a recap of your CV; it’s your chance to shine! Emphasise why PR excites you and how your background fits with the mission of St Christopher's. Show us that you’ve done your homework and speak to why you’re passionate about the work we do.

Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at St Christopher's.

How to prepare for a job interview at St Christopher's

Master the Art of Storytelling

In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.

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We’ve got to stay sharp on the latest trends and events impacting the public relations field. Having a few insights ready about recent campaigns or shifts in media landscapes can show that we’re engaged and knowledgeable. This will also help us make connections between our experiences and the current state of the industry.

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As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.