At a Glance
- Tasks: Support school administration and provide excellent customer service to pupils and parents.
- Company: St Michael's CofE Primary Academy, part of a supportive community.
- Benefits: Local Government Pension, Cycle to Work Scheme, and professional development opportunities.
- Other info: Dynamic role with a strong commitment to safeguarding and inclusivity.
- Why this job: Join a welcoming team and make a real difference in children's education.
- Qualifications: Experience in administration and a passion for customer service.
The predicted salary is between 20265 - 24896 £ per year.
Pupil Services Officer – St Michael's CofE Primary Academy
Contract Term: Part Time – Fixed Term until 31/08/2026
Salary: Grade SC Level 2 – SCP 3-5 Starting salary £20,265 (FTE £24,796) Going to Grade SCP4-7 from April 26 Starting salary £20,583 (FTE £25,185)
Hours: up to 35 hours per week (8.30am – 4pm)
Term Time only: 39 weeks per year
Closing Date: Monday 23rd February 2026 9am
Interview Date: Wed 25th February 2026
Start Date: As soon as possible
Benefits:
- Local Government Pension Scheme
- Cycle to Work Scheme
- Tax Free Childcare
- Employee Assistance Programme
Are you an experienced administrator, passionate about customer service and ensuring you deliver the best for your community? Are you ready to take a key role in school administration, supporting a busy Primary Academy in Exeter?
You will need to have experience of administration and a customer service mindset, keeping a positive focus when problem solving. You will be an excellent communicator whilst supporting in a wide variety of tasks, including being an expert in our school systems. You will be an integral part of our pupil services teams to give quality administrative support to leaders and teachers in the schools and provide a wonderful welcome to any visitors, providing friendly and efficient support to the staff, pupils, and parent/guardians, being at the heart of operational activity for our schools.
We offer:
- A welcoming school with a strong ethos and values.
- Children who are happy and motivated to learn.
- An experienced, supportive, and welcoming staff team who genuinely want the best for our pupils.
- A strong commitment to continuing improvement.
- A commitment to your professional development.
In joining St Michael's, you will be part of a friendly and welcoming staff team and a supportive community. The school is part of the St Christopher's Trust - a family of 21 Church and Community Schools spanning three local authorities and providing a rich network of collaboration.
If you have any queries when applying for this role, please contact the People team via Applications need to be completed by 9am on 23rd February 2026. Interviews will be held on Wed 25th February 2026.
Please note it is our process to apply for references for shortlisted applicants and to complete online searches in line with Keeping Children Safe in Education guidance, for all shortlisted applicants. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. An enhanced DBS Disclosure is required for this post.
We welcome individuals from all backgrounds and are committed to cultivating a diverse and inclusive workplace. Applicants who meet the criteria will be considered for employment, regardless of race, religion, gender, gender identity or expression, sexual orientation, disability, age or veteran status.
Job Types: Full-time, Fixed term contract
Contract length: 6 months
Pay: From £20,265.00 per year
Work Location: In person
Expected start date: 01/03/2026
Pupil Services Officer in Cornwall employer: St Christopher's Multi Academy Trust
St Michael's CofE Primary Academy is an exceptional employer, offering a supportive and inclusive work environment where staff are valued and encouraged to grow professionally. Located in Exeter, the academy provides a strong commitment to employee development, alongside benefits such as a Local Government Pension Scheme and a Cycle to Work Scheme, ensuring that you can thrive both personally and professionally while making a meaningful impact in the community.
Contact Details:
St Christopher's Multi Academy Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Pupil Services Officer in Cornwall
✨Tip Number 1
Get to know the school! Research St Michael's CofE Primary Academy and its values. This will help you tailor your responses during the interview and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Pupil Services Officer, you'll need to be an excellent communicator. Try role-playing common scenarios you might face in the role with a friend or family member to build your confidence.
✨Tip Number 3
Show off your customer service mindset! Think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview to demonstrate your commitment to providing excellent support.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're tech-savvy and comfortable with the systems used in schools, which is a big plus for this role.
We think you need these skills to ace Pupil Services Officer in Cornwall
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the Pupil Services Officer role. We want to see how you can bring your unique flair to our team!
Showcase Your Customer Service Skills:Since this role is all about providing excellent support, don’t forget to share examples of your customer service experience. We love to see how you’ve made a positive impact in previous roles!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff. This helps us get to know you better!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at St Christopher's Multi Academy Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Pupil Services Officer role. Familiarise yourself with the job description and think about how your skills and experiences align with the responsibilities outlined. This will help you articulate why you're the perfect fit for the position.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent support to pupils, staff, and parents, be ready to share specific examples of how you've delivered outstanding customer service in the past. Think of situations where you solved problems or made someone's day better—these stories will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the school culture, team dynamics, and professional development opportunities. This shows your genuine interest in the role and helps you assess if the school is the right fit for you.
✨Practice Your Communication Skills
As an excellent communicator, you'll need to convey your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to practice articulating your experiences and answering common interview questions. This will help you feel more at ease on the day.
