Lottery Administrator

Lottery Administrator

Part-Time 28996 - 28996 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage lottery administration and support fundraising efforts to grow donor engagement.
  • Company: Join a leading hospice dedicated to providing exceptional care and support.
  • Benefits: Competitive salary, training opportunities, health schemes, and a supportive work environment.
  • Other info: Part-time role with flexible hours and opportunities for career growth.
  • Why this job: Make a real difference in people's lives while developing your skills in a meaningful role.
  • Qualifications: Experience in administration, data management, and excellent communication skills.

The predicted salary is between 28996 - 28996 £ per year.

We’re building a Talent Pool of exceptional individuals ready to join our team when the right opportunity arises. If you're looking for a meaningful role where your skills can make a real difference, we’d love to hear from you.

Department: Fundraising

Salary: £28,996 FTE

Type: Fixed Term - Part Time

Hours: 21 hours per week, until end of June 2027

Location: Sydenham & Orpington

Closing date: 4 October 2026

This is a fantastic opportunity to work at a leading Hospice who aspires to a world in which all dying people and those close to them have access to care and support, whenever and wherever they need it. St Christopher’s Hospice was founded in 1967 by Dame Cicely Saunders and became the first hospice of the modern hospice movement. We provide invaluable care and support to over 7,500 people across the five London Boroughs of Bromley, Croydon, Lambeth, Lewisham and Southwark. The fundraising team generates more than £10m every year, around half of which comes through gifts left to the charity as legacies. We organise a programme of appeals, campaigns and events, administer our own lottery, make applications to charitable foundations, engage with local business and support individuals who give in-memory of a loved one. This is delivered by a strong employed fundraising team, supported by a number of wonderful volunteers.

Your new role: We need a dynamic, innovative and driven lottery administrator curious about data, and passionate about using data to solve problems. You will have an excellent knowledge of relational databases and be experienced in importing, selecting, analysing and validating large data sets. Responsible for all administration of the St Christopher’s monthly lottery, you will help grow our lottery donors with accurate and efficient data entry and timely report production. Working with the Individual Giving Manager you will ensure full compliance with all Gambling Commission and other regulatory regulations. This is an exciting time to join as you will have the opportunity to work with the wider teams to build supporter journeys to create long-term loyal supporters. You will be a member of the Individual Giving team focusing on lottery, direct mail, committed giving and in memory donations. You’ll work closely with the wider fundraising, communications and retail teams to ensure supporter engagement is first class at all levels.

Some of the main responsibilities of this role include:

  • To help us grow our lottery income from £.5m to £1m, using multiple channels: face to face, telemarketing, direct mail, email and paid social.
  • Maintain the quality and accuracy of lottery player data within our database, ensuring all activities comply with regulatory requirements and best practice guidelines.
  • Work with colleagues across the fundraising team to support the development of an excellent stewardship strategy, to grow the number of regular donors and lottery players.
  • To provide excellent support care to all our donors using the appropriate method of communication and in accordance with their wishes.

About you: We are looking for an experienced administrator, capable of demonstrating great time management and with a strong team working ethic, someone who is willing to take the initiative. Solutions focused and a great team player with excellent attention to detail. Ideally you are confident, articulate, outgoing and with excellent customer service skills, and someone who can communicate empathetically when dealing with supporters. If this sounds like you – we’d love to hear from you.

Please see the job description and person specification on our website for full details of the role. If you wish to discuss the role informally, before applying, please contact Liz Preni, Individual Giving Manager by calling 020 8768 4610 or email l.preni@stchristophers.org.uk.

What you will get in return is a stimulating and rewarding career with an opportunity to influence and make a real difference in the way we look after our supporters. In addition, you will benefit from access to excellent training and development opportunities, a number of health and wellbeing schemes, a competitive contributory pension scheme and life assurance scheme with generous beneficiary plan. You will also have access to free on street parking nearby and an onsite staff canteen at our Sydenham site.

What you need to do now: If you have a fundraising, administration or sales background and you have initiative, enthusiasm and passion for the work of a hospice please do apply for this great role.

Lottery Administrator employer: St Christopher's Hospice

St Christopher’s Hospice is an exceptional employer, offering a meaningful role as a Trusts and Grants Fundraiser where your contributions can significantly impact end-of-life care for patients across London. With a strong commitment to employee growth, you will benefit from excellent training opportunities, a supportive work culture, and a range of health and wellbeing schemes, all while working in a dedicated team that shares a common purpose. Located in Orpington, the hospice provides a stimulating environment with convenient access to free parking and onsite facilities, making it an attractive place for those looking to make a real difference in their community.

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Contact Details:

St Christopher's Hospice Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lottery Administrator

Leverage Local Networks

In fundraising, building relationships is key! Attend local charity events, workshops, or networking nights. It’s a great way to meet like-minded folks and discover potential opportunities at organisations like St Christopher's Hospice. Don’t be shy—chat with the organisers and share your interest in part-time roles!

Volunteer for Experience

Consider volunteering at non-profits or fundraising events even if it’s on a casual basis. This gets you hands-on experience and helps you build a solid reputation in the fundraising community, which could lead to part-time gigs. Plus, you might find that many organisations prefer hiring from within their volunteer pool!

Connect on Social Media

Join fundraising groups on platforms like Facebook or LinkedIn. We often see part-time gigs pop up in these communities. Engage with posts, share your own insights, and don’t be afraid to ask for leads on opportunities at places like St Christopher's Hospice!

Showcase Your Passion

When reaching out to organisations like St Christopher's Hospice, make sure your passion for fundraising shines through. Whether that’s through a personal project, a blog, or even social media—having something that highlights your commitment can set you apart from the crowd. Let's make sure they see your enthusiasm when you apply!

We think you need these skills to ace Lottery Administrator

Communication Skills
Adaptability
Time Management
Problem-Solving Skills
Teamwork
Compassion
Flexibility

Some tips for your application 🫡

Show Off Your Fundraising Skills:When applying for a part-time role in fundraising development at St Christopher's Hospice, make sure to highlight any previous experience you've had in fundraising initiatives. Include specific projects, the strategies you implemented, and the impact they had — numbers matter! We love seeing what you've achieved.

Passion Matters!:In your cover letter, let your passion for the cause shine through. Talk about what drives you to work in fundraising and any personal connections you have to the mission of St Christopher's Hospice. This is your chance to connect on a human level, so don’t hold back!

Tailor Your CV to Fundraising:When crafting your CV, focus on including relevant skills such as communication, relationship-building, and project management. For a part-time position, it’s crucial to demonstrate that you can hit the ground running without needing too much guidance.

Include a Portfolio of Your Work:If you’ve worked on specific campaigns or created fundraising materials, consider attaching samples or a link to a digital portfolio. This gives us tangible evidence of your work and creativity, helping you stand out from the crowd at St Christopher's Hospice.

How to prepare for a job interview at St Christopher's Hospice

Showcase Your Passion for Causes

In the fundraising development field, it’s all about showing you genuinely care about the mission. During the interview, be ready to share personal experiences or stories that illustrate your passion for the causes you want to support. This will not only demonstrate your commitment but also help you connect with the interviewers at St Christopher's Hospice.

Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills in fundraising contexts. They might ask how you would handle a donor who is hesitant to contribute or how to turn a potential sponsor into a commitment. Practising these types of scenarios can make you feel more confident and prepared!

Flexibility Matters in Part-Time Roles

Since this is a part-time position, be prepared to discuss your availability and how you can work flexibly with the team at St Christopher's Hospice. They may be interested in how you manage your time and balance commitments, so highlight your organisational skills and any strategies you use to stay on track.

Share Your Past Success Stories

Bring along examples of past fundraising campaigns or events you’ve been involved in—this could be anything from a successful bake sale to a well-executed charity event. If you have any metrics or achievements to share, like money raised or increased awareness, include those as well. It shows your capability in the field!