At a Glance
- Tasks: Lead a team of volunteers and manage retail operations in a vibrant store.
- Company: Join a community-focused hospice making a real difference in people's lives.
- Benefits: Flexible hours, competitive pay, and the chance to support sustainable fashion.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Be part of a meaningful mission while developing your leadership skills.
- Qualifications: Experience in customer service and a passion for community engagement.
The predicted salary is between 28000 - 30000 £ per year.
We’re building a Talent Pool of exceptional individuals ready to join our team when the right opportunity arises. If you're looking for a meaningful role where your skills can make a real difference, we’d love to hear from you.
Do you have a passion for quality retailing, being part of your local community, and want to be a part of the sustainable fashion movement? If this sounds like you, come and join the trading team at St Christopher’s where you will be working in one of our 20+ high street stores across South East London.
You’ll be reporting into the Retail Manager and taking on tasks allocated by them when you’re working together, or you’ll be taking on leadership duties in their absence and running the store. This includes opening and closing responsibilities.
You’ll be overseeing all areas of our stock journey, from sorting, pricing, and displaying donations to making a sale. Expect a varied role where no two days are the same and you see items you’ve never seen before every day.
This is a management position and includes supervising a team of extraordinary volunteers. They are all critical to success and it’ll be your job to create a welcoming environment for everyone while still getting the job done.
Who are we Looking For?
- You’ll have good experience in a busy, hands-on environment where you are used to getting things done at pace.
- You’ll have experience in a customer facing environment where you’ve delivered great customer service throughout your working day.
- Retail experience is desirable but not essential.
- Management or supervisory experience would be advantageous.
- You’ll have great people skills and the ability to lead and supervise a group of superstar volunteers.
- You should have the ability to problem solve and work under pressure while being self-motivated and driven.
We are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you, as we often say, we’re more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home.
Being part of the retail and trading arm of the Hospice means raising vital funds to support this mission.
It is essential that you have the flexibility to work over 7 days and occasionally at different locations.
In the event we receive a high amount of applications, we reserve the right to close the job earlier than the initial closing date.
For any queries, please contact our recruitment line on 0208 768 4680.
Ensure our recruitment process is inclusive and accessible. Communicate and promote vacancies. Offer an interview to disabled people. Anticipate and provide reasonable adjustments as required. Support any existing employee who acquires a disability or long term health condition, enabling them to stay in work.
As a Disability Confident Employer we have committed to:
Store Assistant Manager - Lead Volunteers & Retail Ops in London employer: St Christopher’s Hospice
At St Christopher’s, we pride ourselves on being more than just a hospice; we are a community-focused organisation dedicated to providing exceptional palliative care and support. As a Store Assistant Manager in Dulwich, you will enjoy flexible working hours, a vibrant team culture, and the opportunity to lead a group of passionate volunteers while making a tangible impact in your local area through sustainable retailing. Join us to grow your career in a meaningful role that not only values your contributions but also fosters personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant Manager - Lead Volunteers & Retail Ops in London
✨Tip Number 1
Get to know the company! Research St Christopher’s and understand their mission. When you show genuine interest in what they do, it’ll shine through in your conversations and interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail management and volunteer supervision. Role-playing with a friend can help you feel more confident and articulate during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll receive job alerts straight to your inbox, keeping you in the loop for future opportunities.
We think you need these skills to ace Store Assistant Manager - Lead Volunteers & Retail Ops in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for retail and community shine through. We want to see how much you care about making a difference in people's lives and how you can contribute to our mission.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. Whether it's customer service or managing a team, we want to know how your skills align with the role of Store Assistant Manager.
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for genuine individuals who can lead our volunteers and create a welcoming environment, so show us who you are!
Apply Through Our Website:Remember to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our organisation there.
How to prepare for a job interview at St Christopher’s Hospice
✨Know Your Community
Familiarise yourself with the local community and the role of the hospice in it. Being able to discuss how you can contribute to the community through your role as a Store Assistant Manager will show your passion and commitment.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or managed volunteers in the past. Highlighting your ability to create a welcoming environment while achieving goals will resonate well with the interviewers.
✨Demonstrate Customer Service Excellence
Think of specific instances where you've provided outstanding customer service. Be ready to share these stories, as they will illustrate your experience in a busy retail environment and your dedication to customer satisfaction.
✨Be Ready for Problem-Solving Scenarios
Anticipate questions about how you would handle challenges in the store, such as managing stock or dealing with difficult customers. Practising your problem-solving approach will help you feel more confident during the interview.
