Internal Communications and Engagement Officer

Internal Communications and Engagement Officer

Full-Time 34027 - 34027 £ / year (est.) Home office (partial)
St Christopher’s Hospice

At a Glance

  • Tasks: Create engaging internal communications and connect colleagues across diverse teams.
  • Company: Join St Christopher's, a hospice committed to improving colleague experience.
  • Benefits: Enjoy flexible working, professional development, and a competitive benefits package.
  • Other info: Be part of a supportive team that values creativity and innovation.
  • Why this job: Make a real impact by enhancing communication and engagement within the organisation.
  • Qualifications: Experience in communications, strong writing skills, and a passion for connecting people.

The predicted salary is between 34027 - 34027 £ per year.

Have you already started an application? We're building a Talent Pool of exceptional individuals ready to join our team when the right opportunity arises. If you're looking for a meaningful role where your skills can make a real difference, we'd love to hear from you.

About Us

This is an exciting opportunity to join a growing internal communications and engagement function at St Christopher's. We are on a journey to strengthen how we communicate, collaborate and engage across the organisation - helping colleagues feel more informed, connected and involved in the work we do. Our ambition is to make internal communications a more visible, creative and trusted part of everyday life at St Christopher's, and this role will play an important part in helping us get there.

Your New Role

As Internal Communications and Engagement Officer, you will support the delivery of clear, engaging and accessible internal communications across St Christopher's. Working closely with the Internal Communications and Engagement Manager, you will help colleagues across our diverse workforce feel informed, connected and engaged with our purpose, strategy and values. This is a hands-on role where you will create content, support day-to-day channel management and help bring organisational messages to life in ways that resonate with colleagues working in different settings, including clinical services, retail, fundraising and corporate functions.

You will take ownership of our regular staff communications, including producing our internal newsletter and keeping our intranet and other core channels up to date, ensuring colleagues can rely on a consistent flow of clear, timely and engaging information. Alongside this day-to-day ownership, you will also support the delivery of campaigns, projects and engagement activity across the organisation.

About You

We are looking for an organised, creative and people-focused communications professional who is ready to take the next step in their internal communications career. You will have:

  • Experience in internal communications, communications, marketing or employee engagement.
  • Strong writing and editing skills, with the ability to translate complex information into clear, accessible and engaging content.
  • Experience creating content across a variety of formats, including articles, newsletters, posters, presentations, digital content and video.
  • Experience working across multiple communication channels and helping improve their effectiveness.
  • Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
  • Confidence building relationships with colleagues across different teams and levels.
  • An interest in using insight, feedback, data and approved AI tools to improve communication planning, content creation and engagement.

What You Will Get in Return

You will play an important role in strengthening how colleagues across St Christopher's stay informed, connected and engaged, while helping shape a growing internal communications and engagement function. We offer:

  • A collaborative and supportive working environment
  • Opportunities for professional development
  • Health and wellbeing initiatives
  • Flexible working options
  • A competitive benefits package

If you are passionate about internal communications and want to help colleagues feel informed, heard and connected, we would love to hear from you.

Internal Communications and Engagement Officer employer: St Christopher’s Hospice

St Christopher’s Hospice is an exceptional employer, offering a nurturing work culture where compassion and collaboration thrive. Located in the serene surroundings of Orpington, employees benefit from meaningful engagement with patients and families, alongside ample opportunities for professional growth and development within a dedicated multi-disciplinary team. Join us to make a profound difference in the lives of those we serve while enjoying a supportive and fulfilling work environment.

St Christopher’s Hospice

Contact Details:

St Christopher’s Hospice Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Internal Communications and Engagement Officer

Get Involved in PR Events

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Reach out to friends, family, or connections in the PR field. Even a casual chat can lead to opportunities. If you've got mutual contacts, ask for introductions when applying. Personal recommendations can give your application a nice little boost!

Tailor Your Approach

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We think you need these skills to ace Internal Communications and Engagement Officer

Internal Communications
Employee Engagement
Content Creation
Writing and Editing Skills
Digital Content Management
Project Management
Organisational Skills

Some tips for your application 🫡

Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!

Show Off Your Communication Skills:Since PR is all about communication, we want to see your best writing samples. Include pieces like press releases, blog posts, or social media content that you've created. This gives us a taste of your voice and your ability to convey messages clearly and effectively, which is crucial for a role in this field.

Tailor Your Cover Letter:Your cover letter should be more than just a recap of your CV; it’s your chance to shine! Emphasise why PR excites you and how your background fits with the mission of St Christopher’s Hospice. Show us that you’ve done your homework and speak to why you’re passionate about the work we do.

Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at St Christopher’s Hospice.

How to prepare for a job interview at St Christopher’s Hospice

Master the Art of Storytelling

In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.

Know Your PR Tools Inside Out

Familiarity with PR tools like Cision or Meltwater is crucial. We need to be able to discuss how we’ve used these tools in past roles or projects. If we've worked on media lists, press releases, or analytics reports, let’s have those experiences ready to share along with metrics we’ve achieved to back up our claims.

Stay Current with Industry Trends

We’ve got to stay sharp on the latest trends and events impacting the public relations field. Having a few insights ready about recent campaigns or shifts in media landscapes can show that we’re engaged and knowledgeable. This will also help us make connections between our experiences and the current state of the industry.

Showcase Our Versatility

As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.