At a Glance
- Tasks: Join our Clinical Admin Team to support patients and healthcare professionals.
- Company: St Christopher’s, a caring organisation focused on community health.
- Benefits: Part-time hours, competitive salary, and a supportive work environment.
- Other info: Flexible working hours with opportunities for personal growth.
- Why this job: Make a real difference in patient care while developing your admin skills.
- Qualifications: Experience in admin tasks and excellent customer service skills required.
The predicted salary is between 6330 - 6600 € per year.
Overview
Department: Care Directorate Salary: £6,324 - £6,603 per annum (FTE £30,357 - £31,956) Type: Permanent - Part Time Hours: 7.5 hours per week Location: Orpington Closing date: 21 September 2025
Hours: 7.5 hours per week (Ideally either a Monday or Friday)
We are currently seeking an able and emotionally resilient administrator to join our busy Clinical Admin Team. This important customer focussed role acts as an interface with patients and their families as well as healthcare professionals and external stakeholders who wish to refer to St Christopher’s services. The Clinical Admin team routinely provide the administration support for Community teams across Bromley, Croydon, Lambeth, Southwark and Lewisham (LSL), as well as supporting Social Work, Welfare and Bereavement, CBT and Supportive Care.
Clinical Administrators work flexibly to cover the clinical admin demands across all clinical areas, including the SPoC service rota, which runs across a 7-day week, 364 days a year. Each Clinical Administrator is required to work as part of an on-call weekend rota, frequency to be agreed.
Responsibilities
- You will be skilled in performing administrative tasks and duties, which should include entering patient data into an electronic system with accuracy and speed.
- You will excel at working as part of a team and on your own initiative.
- You should possess excellent customer service skills including a good telephone manner and excellent listening skills.
- It is also important that you understand the need to safeguard our vulnerable adults, and you are able prioritise large workloads successfully.
Qualifications and Requirements
- Experience in administrative tasks and data entry into electronic systems with accuracy and efficiency.
- Ability to work well in a team and independently.
- Excellent customer service skills, including telephone manner and listening skills.
- Understanding of safeguarding vulnerable adults and ability to prioritise large workloads.
Disability and Inclusion
- Ensure our recruitment process is inclusive and accessible
- Communicate and promote vacancies
- Offer an interview to disabled people
- Anticipate and provide reasonable adjustments as required
- Support any existing employee who acquires a disability or long term health condition, enabling them to stay in work
- At least one activity that will make a difference for disabled people
Clinical Administrator in Croydon employer: St Christopher’s Hospice
St Christopher’s is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive work culture where teamwork and individual initiative are highly valued. Located in Orpington, this role as a Clinical Administrator provides meaningful engagement with patients and their families, alongside opportunities for flexible working and participation in a diverse range of clinical services across London. With a commitment to inclusivity and employee development, St Christopher’s ensures that all team members can thrive in their roles while making a significant impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Administrator in Croydon
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in admin roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and data entry. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work or scenarios where you excelled in customer service or data management. This will help you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Clinical Administrator in Croydon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Clinical Administrator role. Highlight your relevant experience in administrative tasks and data entry, as well as your customer service skills. We want to see how you fit into our team!
Showcase Your Skills:Don’t just list your skills; give examples! If you've worked with vulnerable adults or have experience in a busy admin environment, let us know. We love hearing about real-life situations where you've excelled.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the right fit for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at St Christopher’s Hospice
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Clinical Administrator. Familiarise yourself with the tasks mentioned in the job description, like data entry and customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with patients and healthcare professionals, be prepared to discuss your previous customer service experiences. Think of specific examples where you excelled in communication or resolved issues effectively. This will highlight your ability to handle sensitive situations with care.
✨Demonstrate Teamwork and Independence
The job requires both teamwork and the ability to work independently. Prepare examples from your past experiences where you successfully collaborated with others, as well as instances where you took initiative on your own. This balance will show that you can adapt to different working styles.
✨Understand Safeguarding Principles
Given the importance of safeguarding vulnerable adults, brush up on relevant policies and practices. Be ready to discuss how you would prioritise their safety and well-being in your administrative role. This shows that you take the responsibility seriously and are committed to making a positive impact.
