At a Glance
- Tasks: Support school administration and provide excellent customer service to staff, pupils, and visitors.
- Company: Join a welcoming Primary Academy in Exeter with strong values.
- Benefits: Enjoy a local government pension, cycle scheme, and professional development opportunities.
- Other info: Diverse and inclusive workplace with a commitment to continuous improvement.
- Why this job: Be at the heart of school operations and make a real difference in your community.
- Qualifications: Experience in administration and a positive customer service mindset required.
The predicted salary is between 22646 - 27709 £ per year.
Contract Term: Part Time - Fixed Term until April 2027
Salary: Grade SC3-Grade SCP8-11 Starting salary £22,646 (FTE £27,709)
Hours: 35 hours per week (8.30am - 4pm)
Term Time only: 39 weeks per year
Closing Date: Wed 01st July 2026 9am
Interview Date: Wed 8th July 2026
Start Date: September 2026
Location:
- 1 position is based at St Leonard’s CofE Primary School, Exeter, EX2 4NQ
- 1 position is based at Ladysmith Infant School, Exeter, EX1 2PS
Benefits:
- Local Government Pension Scheme
- Cycle to Work Scheme
- Tax Free Childcare
- Employee Assistance Programme
Are you an experienced administrator, passionate about customer service and ensuring you deliver the best for your community? Are you ready to take a key role in school administration, supporting a busy Primary Academy in Exeter?
You will need to have experience of administration and a customer service mindset, keeping a positive focus when problem solving. You will be an excellent communicator whilst supporting in a wide variety of tasks, including being an expert in our school systems.
You will be an integral part of our pupil services teams to give quality administrative support to leaders and teachers in the schools and provide a wonderful welcome to any visitors, providing friendly and efficient support to the staff, pupils, and parent/guardians, being at the heart of operational activity for our schools.
Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed. Please state your preferred location.
We offer:
- A welcoming school with a strong ethos and values.
- Children who are happy and motivated to learn.
- An experienced, supportive, and welcoming staff team who genuinely want the best for our pupils.
- A strong commitment to continuing improvement.
- A commitment to your professional development.
We welcome individuals from all backgrounds and are committed to cultivating a diverse and inclusive workplace. Applicants who meet the criteria will be considered for employment, regardless of race, religion, gender, gender identity or expression, sexual orientation, disability, age or veteran status.
We require an enhanced DBS Disclosure for this post. Reference checks and safeguarding searches will be conducted for shortlisted applicants.
Senior Pupil Services Officer - 2 positions: St Leonard's / Ladysmith in Exeter employer: St Christopher's C Of E (Primary) Multi Academy Trust
Join our dedicated team as a Senior Pupil Services Officer at either St Leonard's or Ladysmith in Exeter, where you will play a vital role in supporting our vibrant school community. We pride ourselves on fostering a welcoming and inclusive work environment, offering excellent benefits such as the Local Government Pension Scheme and opportunities for professional development, ensuring that you can grow alongside our motivated pupils and supportive staff. With a strong commitment to continuous improvement and a focus on delivering exceptional service, this is an ideal opportunity for those looking to make a meaningful impact in education.
Contact Details:
St Christopher's C Of E (Primary) Multi Academy Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Pupil Services Officer - 2 positions: St Leonard's / Ladysmith in Exeter
✨Tip Number 1
Get to know the schools you're applying to! Research St Leonard's and Ladysmith, their values, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Network like a pro! Reach out to current or former staff members on LinkedIn or through local education forums. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to administration and customer service. Think about specific examples from your past experiences that highlight your skills and how they align with the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're tech-savvy and ready to embrace the digital side of school administration.
We think you need these skills to ace Senior Pupil Services Officer - 2 positions: St Leonard's / Ladysmith in Exeter
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Senior Pupil Services Officer. This will help you tailor your application to show us you're the perfect fit!
Craft a Strong Supporting Statement:Your supporting statement is your chance to shine! Use it to highlight how your experience and skills match the essential and desirable criteria. Be specific and give examples that demonstrate your customer service mindset and administrative skills.
Show Your Passion for Education:We want to see your enthusiasm for working in a school environment. Share why you're passionate about supporting pupils and staff, and how you can contribute to creating a welcoming atmosphere at our schools.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you don’t miss out on any important updates regarding your application!
How to prepare for a job interview at St Christopher's C Of E (Primary) Multi Academy Trust
✨Know Your Stuff
Make sure you’re familiar with the school’s ethos and values. Research St Leonard's and Ladysmith to understand their unique environments. This will help you tailor your answers and show that you’re genuinely interested in being part of their community.
✨Showcase Your Customer Service Skills
Since the role is all about providing excellent support, prepare examples from your past experiences where you’ve gone above and beyond for customers or colleagues. Highlight your problem-solving skills and how you maintain a positive attitude under pressure.
✨Communicate Clearly
As an administrator, clear communication is key. Practice articulating your thoughts concisely and confidently. You might even want to do a mock interview with a friend to get comfortable with discussing your experiences and skills.
✨Prepare Your Supporting Statement
Don’t underestimate the importance of your supporting statement! Make sure it clearly demonstrates how you meet both the essential and desirable criteria. Use specific examples to back up your claims, as this can make a huge difference in how your application is perceived.
