HOMELESS PREVENTION COORDINATOR - BIRMINGHAM

HOMELESS PREVENTION COORDINATOR – BIRMINGHAM

Join to apply for the HOMELESS PREVENTION COORDINATOR – BIRMINGHAM role at St Basils.

Closing Date: Tuesday 18th November 2025

Job Title: Homeless Prevention Coordinator

Reports to: Team Leader

Salary: Scale SO1, Points 29-31, £29,090 – £31,014 per annum, pro rata

Hours of work: Full Time (37.5 hours per week)

At St Basils, we are dedicated to safeguarding and promoting the welfare of children and young people. We expect our staff to create an environment and culture that promotes equality, diversity, and inclusion and advocate for anti‑discriminatory practices and behaviours.

Key Responsibilities

• Ensure a comprehensive and detailed assessment is undertaken, providing information, advice, guidance and wellbeing to customers.
• Ensure housing, support needs and risks are identified for the prevention of homelessness, where safe to do so.
• Ensure investigations are undertaken into housing and personal history to ascertain eligibility, priority need and local connection, on behalf of the local authority.
• Ensure relevant background checks are undertaken to assist in the development of a robust risk management plan.
• Ensure that high quality homelessness and housing options are provided to young people, ensuring that their needs and expectations are managed.
• Build and maintain effective and professional working relationships with internal and external partners/agencies.
• Ensure that a holistic multi‑agency response is provided to young people’s housing and support needs, where required.
• Ensure that Personalised Housing Plans (PHP) are developed and maintained to ensure that young people are:
• Referred on and signposted appropriately to relevant services, e.g. Floating Support or specialist agencies.
• Engaging with the actions of their PHP.
• Provided with relevant support (56 day duty), leading to the prevention or relief of homelessness.
• Ensure that home visits and accompanying young people to appointments are appropriate and undertaken in line with agreed lone working procedures.
• Plan, implement, review and evaluate interventions to ensure positive outcomes for young people and their families, in line with prevention and/or relief pathway duties.
• Ensure fair allocation of cases in line with service criteria and regular assessment/reviews of individual capacity/performance.
• Maintain partnerships with key agencies including voluntary sector, local authorities and private companies.
• Contribute to the development and design of the service to meet the identified needs of young people who are homeless or at risk of homelessness.
• Ensure the best possible outcomes for young people including homeless prevention through support and mediation, access to statutory services and access to accommodation.

Team Management Duties

• Support teams to provide high quality support services that promote choice and independence, actively engaging young people in making decisions about their life.
• Develop St Basil’s staff through effective line management and ensuring compliance with standards, contractual and regulatory requirements, best practice and St Basils’ policies and procedures.
• Measure the performance of the Service by setting and achieving targets and producing statistical reports, where required.
• Maintain agreed standards of joint working for all aspects of the service provided.
• Ensure data collection requirements of the project are maintained, following agreed procedures for the review process including effective tracking and monitoring of services.
• Ensure staffing resources meet contractual requirements and that risks and trends are monitored and managed in a timely way with appropriate approvals secured and necessary adjustments made.
• Attend and actively contribute to key meetings i.e. operational steering group, team meetings, case review.
• Ensure that all records are maintained accurately and professionally, alongside ensuring that all internal and external data and monitoring systems are kept up to date at all times.
• Ensure statutory decisions are made and issued in line with legislation under the Housing Act 1996 and the Homelessness Reduction Act 2017.
• Ensure that cases are presented where a homelessness main duty is owed under the relief pathway in a timely manner to the local authority.
• Ensure that a duty system is operated at the Youth Hub.
• Contribute to reporting to Commissioners and key stakeholders regarding service performance.
• Maintain close reporting contact with the Youth Hub partnership managers to ensure effective communication and service delivery.

Qualifications

Essential: Further training – Housing & Business Management, Personnel, Care & Support Work (e.g. NVQ Level 5)

Desirable: Level 4 in Health & Social Care, Housing or Early Intervention/Prevention; Degree/HNC; Relevant Professional – CQSW, Youth & Comm. DMS, Inst. Of Hsg. Care & Housing.

Role Experience

Essential: Experience with young people in one or more of the following – Youth Homelessness, Management, Youth Work, Probation, Residential or Community Work, Education or Training; Experience of working with young people with complex needs.

Desirable: Experience of undertaking statutory decision making.

Knowledge

Essential: Ability to use initiative and maintain confidentiality; Ability to accept delegated responsibility; Housing Rights, Welfare Reform Knowledge; Relevant knowledge relating to homelessness (e.g. Homeless Reduction Act 2017); Knowledge of Children’s Act (Section 17, 20 and 47); Knowledge of and commitment to E.O.P/Anti‑Discriminatory practice.

Desirable: Housing Benefit/Rent System; Immigration law/EU Rights; Understanding of statutory duties in Housing and/or Children\’s Services.

2014‑2025 Key Outcomes

4,118 young people received advice and support; 1,685 young people were supported by us during the year; 1,053 young people lived in our 40+ accommodation schemes; up to 582 young people lived with us at any one time; 91% of young people moved on from St Basils in a planned, positive way.