At a Glance
- Tasks: Lead a team to support young people in achieving independence and managing their housing needs.
- Company: Join St Basils, a dedicated organisation focused on youth welfare and inclusion.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and community impact.
- Why this job: Make a real difference in the lives of young people while developing your leadership skills.
- Qualifications: NVQ 4 in Health & Social Care or equivalent; experience in youth work or social services.
The predicted salary is between 32883 - 34814 £ per year.
Closing Date: Sunday 26th July 2026
Reports to: Youth Services Operations Manager
Salary: Scale SO2, Point 32 - 34, £32,883 - £34,814
Hours of work: 37.5
At St Basils, we are dedicated to safeguarding and promoting the welfare of children and young people. We expect our staff to create an environment and culture that promotes equality, diversity, and inclusion and advocate for anti-discriminatory practices and behaviours.
Key Responsibilities:
- Leadership and Management
- Manage a range of front-line roles such as Progression Coaches, including supporting in their recruitment, supervision, training, and performance management.
- Conduct good quality PIE informed one to one sessions and team meetings.
- Provide case load allocation and management to ensure young person’s support is provided in line with needs assessment, support planning, risk management and contractual obligations.
- Supervise any work placement students and volunteers, ensuring that the work they are given is appropriate and monitored.
- Be responsible for the overall health, safety and welfare of self and others.
- Service Delivery and Operations
- Ensure services to young people are welcoming, effective, responsive, safe, needs and outcome led.
- Ensure support files and plans are person centered, accurate and up to date by performing regular quality assurance file audits and provide the Youth Services Operations Manager with regular updates.
- Assist with funding applications and bids as required.
- Ensure the maximum number of young people residing at accommodation-based services move into independent accommodation by monitoring and overseeing move on plans including the provision of support after they have moved on.
- Ensure young people who are provided with Floating Support Services remain and sustain their accommodation, by monitoring and overseeing.
- Ensure delivery of Life skills programmes including access to learning, skills and work opportunities and family mediation support in line with individual young people’s support packages.
- Ensure that young people’s risk and needs assessments are carried out, regularly reviewed and that safeguarding policies and practices are followed.
- Support the Youth Services Operations Manager and play an active part in the budget setting process and thereafter monitor service budgets to ensure cost efficiency.
- Ensure that actions from audits, inspections and assessments are closed within agreed timescales.
- Housing Services (accommodation based only)
- Work closely with Property Service colleagues to ensure that all schemes are well maintained and physically and financially sustainable.
- Where you are responsible for commercial and/or residential buildings, ensure the delivery of high-quality housing services, including managing and leading housing staff, maximising rental income, and managing arrears; dealing with and responding to anti-social behaviour; dealing with and responding to tenancy and license issues; managing waiting lists as required and leading the voids and letting process on site.
- Where you are responsible for commercial and/or residential buildings, ensure that buildings remain in good condition, working with central teams and freeholders/landlords as required to ensure responsive repairs and maintenance are carried out.
- Where you are responsible for commercial and/or residential buildings, ensure that contractors are held to account for their performance on site and escalating any issues to Property Services.
- Where you are responsible for commercial and/or residential buildings, ensure that all compliance and health and safety requirements are delivered on site, working with central teams to ensure access is provided for contractors and other third parties and that non-specialist monitoring, testing, risk assessing and checking is completed in accordance with St Basil’s processes, policies, and procedures.
- Ensure that your services and your teams meet St Basils obligations to its regulators including Ofsted, the Regulator of Social Housing (RSH), and the Charity Commission.
- Be part of an on-call Rota to provide an out of hours on call service.
- Ensure that your team provides high quality intensive housing management services and, where you are responsible for a floating support team, high quality information advice and guidance in relation to housing and welfare benefit issues.
- Quality Assurance
- Work with St Basil’s Head of Quality Standards & Registered Service Manager and your Youth Services Operations Manager to ensure that under 18, looked after and care leaver regulatory compliance and quality assurance is achieved.
- Work with St Basil’s central teams and your manager to ensure that the RSH’s standards are adhered to, and any non-conformance or risk of non-conformance is reported.
- Ensure that any complaints are dealt with quickly and effectively in line with St Basils complaints policy and participate in investigations as and when required.
- Strategy and Policy
- Identify opportunities, build partnerships, and support business development projects to expand and improve supported housing and development activities.
- Participate in the review of policies and procedures as required. This includes supporting in the review and update of St Basils policies and procedures and ensure policies and procedures are followed and promoted across your service teams.
- Partnership Working
- Represent and promote the work of St Basils both internally and externally.
- Ensure the delivery of a range of participation, co-production and involvement opportunities are provided for young people. This includes developing services with a focus on co-production in line with St Basils inclusion and involvement strategy.
- Maintain effective working relationships with key partners, commissioners, funders, external services, and the local community.
QUALIFICATIONS
Essential:
- NVQ 4 Health & Social Care, Advice & Guidance, Leadership or equivalent or working towards
- Level 3 qualification in housing management or equivalent or willing to work towards within a reasonable time period.
Desirable:
- NVQ 5 in Health & Social Care or Housing
- A level 4 qualification in housing management or equivalent.
ROLE EXPERIENCE
Essential:
- Experience of working within the following areas:
- Youth Work
- Residential or Social Work
- Probation/Criminal justice
- Community Work
- Education and Training
- Housing and Support
- Experience of managing staff and dealing with performance issues promptly
KNOWLEDGE
Essential:
- Up to date knowledge of welfare rights and relevant legislation
Team Leader - New in Birmingham employer: St Basils
At St Basils, we pride ourselves on being an exceptional employer dedicated to the welfare of children and young people. Our inclusive work culture fosters equality and diversity, providing employees with meaningful opportunities for growth and development within the charity sector. Located in a supportive environment, we offer competitive salaries and a commitment to professional advancement, making us an ideal choice for those seeking a rewarding career in governance and administration.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - New in Birmingham
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at St Basils.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from St Basils!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like St Basils, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at St Basils or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Team Leader - New in Birmingham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to St Basils:Before hitting send, make sure to tailor your application specifically to St Basils! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at St Basils
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
