About the Role
Are you an organised, proactive administrator with a passion for safeguarding and supporting young people? Do you enjoy improving processes, working with digital systems, and collaborating with teams to deliver high-quality services? St Basils is looking for an Operations Business Support & Safeguarding Officer to join our Progression Directorate. This is an exciting opportunity to play a vital role in supporting operational excellence while helping to ensure the safety and wellbeing of young people experiencing homelessness. As part of a Psychologically Informed Environment (PIE), you'll contribute to delivering high-quality administrative, safeguarding, and business support services that make a real difference.
Responsibilities
As the Operations Business Support & Safeguarding Officer, you will provide comprehensive business and operational support across the organisation. You will work closely with operational managers, safeguarding leads, and quality teams to ensure effective administration, regulatory compliance, data reporting, and continuous service improvement. You will also play a key role in supporting safeguarding processes, maintaining accurate records, monitoring incidents, producing reports, coordinating meetings, and providing training on key digital systems.
We're looking for someone who has:
- Excellent organisational and administrative skills.
- Experience supporting safeguarding or compliance processes.
- Strong attention to detail and the ability to manage confidential information.
- Experience producing reports and analysing data.
- Confidence using digital systems and Microsoft Office applications.
- Excellent communication and interpersonal skills.
- The ability to prioritise a varied workload and meet deadlines.
- Experience delivering training or supporting colleagues with systems is desirable.
- A commitment to equality, diversity, inclusion, and safeguarding.
Experience working within housing, social care, education, health, or the voluntary sector would be advantageous but is not essential.
About the Organisation
At St Basils, you'll become part of a passionate organisation dedicated to preventing youth homelessness and helping young people build brighter futures. In return, we offer:
- Competitive salary.
- Generous annual leave.
- Pension scheme.
- Wellbeing support.
- Employee discounts.
- Ongoing training and professional development.
- A supportive team that celebrates success and supports one another.
If you're passionate about delivering excellent business support while contributing to safeguarding and quality services, we'd love to hear from you.
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Operations Business Support & Safeguarding Officer in Birmingham employer: St Basils
At St Basils, we pride ourselves on being an exceptional employer dedicated to the welfare of children and young people. Our inclusive work culture fosters equality and diversity, providing employees with meaningful opportunities for growth and development within the charity sector. Located in a supportive environment, we offer competitive salaries and a commitment to professional advancement, making us an ideal choice for those seeking a rewarding career in governance and administration.
