Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver excellent customer service and manage shop operations.
- Company: Join the largest hospice group in Sussex, dedicated to compassionate care.
- Benefits: Enjoy up to 35 days off, pension schemes, and discounts on health services.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a real difference while gaining valuable experience in retail management.
- Qualifications: Energetic individuals with strong people skills and a passion for community service.
The predicted salary is between 25000 - 30000 £ per year.
About the role
Using people skills to help deliver income to the hospice. Helping to give excellent customer service, assisting in managing a team of staff and volunteers, stock control, promoting and capturing Gift Aid, daily cash handling and banking, ensuring the staff, volunteers, the shop and the site are safe and secure. You will be energetic and love variety and keeping our shop commercial and appealing. You will have responsibility for all aspects of the business in the absence of the manager after full induction training.
- Maximise the contribution for the shop through sales from all donated and new goods
- Ensure the shop delivers high standards of customer service
- Capture Gift Aid at every opportunity to maximise income
- Assist the manager with sales promotions, stock generation activities and income from new goods
- Encourage a safe environment that embraces new ideas and originality
- Help the manager keep the shop looking its very best to deliver maximum income to the hospices
- Encourage the work of volunteers and co‑ordinate the volunteers’ work and rotas
- Assist the Manager in recruitment, induction, training and development of volunteers
About us
Southern Hospice Group is the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex. Bringing our teams and resources together as one organisation means we can focus on new and exciting visions and plans for our people and patients and provide even greater opportunities for our workforce. St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun and Henfield areas through a range of services, including in‑patient care and community living well services. Chestnut Tree House is the children’s hospice for East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life‑limiting conditions. Martlets provides essential care to people affected by terminal illness in Brighton and Hove and surrounding areas. Our expert teams provide the very best care and support, helping patients and their loved ones to live life to the full during the precious time they have together.
Benefits
- Company pension scheme or NHS pension scheme for eligible employees
- Up to 35 days’ annual leave inclusive of bank holidays
- On‑site education support and study leave opportunities
- Option to access Medicash and cover your everyday cost of healthcare for less
- Free parking, subsidised meals and various social activities
- Corporate rate gym membership, discounts with local complementary therapies and Blue Light Card
- Employee Assistance Programme
- Death in Service
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for an Enhanced submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Relief Shop Manager in Worthing employer: St Barnabas Hospices
Contact Detail:
St Barnabas Hospices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Shop Manager in Worthing
✨Tip Number 1
Get to know the company! Research Southern Hospice Group and understand their mission. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and team management. Use examples from your past experiences to demonstrate your skills and enthusiasm.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your eagerness for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Relief Shop Manager in Worthing
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! Share why you’re excited about working with us at Southern Hospice Group and how you can contribute to our mission of providing exceptional care.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience. Focus on your people skills, customer service background, and any experience managing teams or volunteers.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your skills and experiences without having to sift through unnecessary details.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at St Barnabas Hospices
✨Know Your Stuff
Make sure you understand the role of a Relief Shop Manager inside out. Familiarise yourself with the key responsibilities like stock control, customer service, and managing volunteers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves working with a team and engaging with customers, be ready to share examples of how you've successfully managed teams or provided excellent customer service in the past. Highlight your ability to motivate volunteers and create a positive environment.
✨Bring Ideas to the Table
The job description mentions embracing new ideas and originality. Think about some creative sales promotions or stock generation activities you could suggest during the interview. This shows initiative and that you're already thinking about how to contribute to the shop's success.
✨Be Prepared for Practical Questions
Expect questions that assess your problem-solving skills, especially around cash handling and ensuring safety in the shop. Prepare scenarios where you've dealt with similar situations, demonstrating your ability to handle challenges effectively.