At a Glance
- Tasks: Lead a clinical admin team to support outstanding end-of-life care across multiple hospices.
- Company: Southern Hospice Group, the largest hospice group in Sussex, dedicated to compassionate care.
- Benefits: Generous annual leave, pension schemes, education support, and employee wellness programmes.
- Other info: Join a supportive environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in patients' lives while developing your leadership skills in healthcare.
- Qualifications: Experience in administration and team management, with a passion for patient-centred care.
The predicted salary is between 37000 - 44000 £ per year.
About the role
The Clinical Administration Team Lead will manage and support the clinical administrative service across our Adult Hospices; St Barnabas and Martlets. They will ensure that high-quality, efficient and responsive administrative systems are in place to support clinical teams in delivering outstanding, patient‑centred end‑of‑life care. They’ll lead a dedicated team, oversee service performance, maintain robust clinical records, and play a key role in ensuring compliance with governance, safeguarding and regulatory requirements.
Key duties and responsibilities
- Lead and develop a multi‑site clinical administration team, managing rotas, workload, recruitment, induction, appraisals and ongoing development.
- Oversee day‑to‑day clinical administration services, ensuring robust systems, business continuity and consistent, high standards across all adult services.
- Champion effective use of clinical systems, including electronic patient records, access management, NHS Smartcards and external clinical platforms.
- Drive service improvement, reviewing and streamlining administrative processes, developing SOPs and contributing to projects and change initiatives.
- Work collaboratively and compassionately, building strong relationships with clinical teams, families and external contacts while upholding governance, safeguarding and data protection standards.
About us
Southern Hospice Group is the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex. Bringing our teams and resources together as one organisation means we can focus on new and exciting visions and plans for our people and patients and provide even greater opportunities for our workforce. St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun and Henfield areas through a range of services, including in‑patient care and community living well services. Chestnut Tree House is the children’s hospice for East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life‑limiting conditions. Martlets provides essential care to people affected by terminal illness in Brighton and Hove and surrounding areas. Our expert teams provide the very best care and support, helping patients and their loved ones to live life to the full during the precious time they have together.
Benefits
- Company pension scheme or NHS pension scheme for eligible employees.
- Up to 35 days’ annual leave inclusive of bank holidays.
- On‑site education support and study leave opportunities.
- Option to access Medicash and cover your everyday cost of healthcare for less.
- Free parking, subsidised meals and various social activities.
- Corporate rate gym membership, discounts with local complementary therapies and Blue Light Card.
- Employee Assistance Programme.
- Death in Service.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for an Enhanced submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Clinical Administration Team Lead in Worthing employer: St Barnabas Hospices
Southern Hospice Group is an exceptional employer dedicated to providing compassionate end-of-life care across Sussex. With a strong focus on employee development, our work culture fosters collaboration and support, offering generous benefits such as up to 35 days of annual leave, educational opportunities, and a comprehensive pension scheme. Join us in making a meaningful impact while enjoying a fulfilling career in a nurturing environment that prioritises both patient and staff well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Administration Team Lead in Worthing
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like St Barnabas Hospices.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at St Barnabas Hospices.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like St Barnabas Hospices, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Administration Team Lead in Worthing
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at St Barnabas Hospices.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at St Barnabas Hospices.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to St Barnabas Hospices. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at St Barnabas Hospices. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at St Barnabas Hospices
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research St Barnabas Hospices’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
