Supporter Care & Engagement Lead

Supporter Care & Engagement Lead

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
St Baranabas House and Chestnut Tree Hospice

At a Glance

  • Tasks: Lead a supportive team to enhance supporter care and fundraising experiences.
  • Company: St Barnabas House and Chestnut Tree Hospice, dedicated to compassionate care.
  • Benefits: Enjoy up to 35 days of annual leave and pension options.
  • Other info: Join a dynamic team focused on delivering engaging supporter journeys.
  • Why this job: Make a meaningful impact while leading a passionate team in a caring environment.
  • Qualifications: Experience in supporter care, customer service, or fundraising operations required.

The predicted salary is between 30000 - 40000 £ per year.

St Baranabas House and Chestnut Tree Hospice is seeking a Supporter Experience Team Lead to oversee supporter care and fundraising administration across its three hospices. The ideal candidate will have experience in supporter care, customer service, or fundraising operations.

This role requires leading a supportive team, ensuring professional interactions, and delivering engaging supporter journeys.

Benefits include up to 35 days of annual leave and pension options.

Supporter Care & Engagement Lead employer: St Baranabas House and Chestnut Tree Hospice

St Barnabas House and Chestnut Tree Hospice is an exceptional employer, offering a nurturing work environment where compassion and dedication to supporter care are at the forefront. With generous benefits such as up to 35 days of annual leave and robust pension options, employees are encouraged to thrive both personally and professionally. The organisation fosters a culture of growth and teamwork, making it an ideal place for those looking to make a meaningful impact in the community.

St Baranabas House and Chestnut Tree Hospice

Contact Details:

St Baranabas House and Chestnut Tree Hospice Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Supporter Care & Engagement Lead

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those connected to St Barnabas House and Chestnut Tree Hospice. A friendly chat can open doors and give you insights that might just set you apart from other candidates.

Tip Number 2

Prepare for the interview by researching the organisation's values and recent projects. We want to see your passion for supporter care and engagement shine through, so think about how your experience aligns with their mission.

Tip Number 3

Showcase your leadership skills! Be ready to discuss how you've led teams in the past and how you can inspire others to deliver exceptional supporter journeys. We love hearing about real-life examples!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our supportive community.

We think you need these skills to ace Supporter Care & Engagement Lead

Supporter Care
Customer Service
Fundraising Operations
Team Leadership
Professional Communication
Engagement Strategies
Administrative Skills

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for supporter care and engagement shine through. We want to see how much you care about making a difference in people's lives, so share your experiences that highlight this.

Tailor Your CV:Make sure your CV is tailored to the role of Supporter Care & Engagement Lead. Highlight relevant experience in customer service or fundraising operations, and don’t forget to mention any leadership roles you've had – we love seeing that!

Engaging Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for our team. Keep it engaging and personal, and make sure to connect your skills and experiences directly to the job description. We want to know what makes you tick!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at St Barnabas House and Chestnut Tree Hospice.

How to prepare for a job interview at St Baranabas House and Chestnut Tree Hospice

Know Your Supporter Care

Make sure you understand the ins and outs of supporter care and fundraising operations. Brush up on your knowledge about how to create engaging supporter journeys, as this will show your passion for the role and your commitment to enhancing the experience for supporters.

Showcase Your Leadership Skills

Since this role involves leading a team, be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully managed a team or improved processes, and be ready to share how you can inspire and support your future colleagues.

Engage with the Mission

Familiarise yourself with St Barnabas House and Chestnut Tree Hospice's mission and values. During the interview, express why their work resonates with you personally. This connection can set you apart from other candidates and demonstrate your genuine interest in the role.

Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the position and helps you gauge if the organisation is the right fit for you. Consider asking about team dynamics, future projects, or how success is measured in the role.