Consumer Loan Quality Control Analyst

Work Location: 355 North Fifth Street Indiana, Pa 15701

Work Hours: Monday - Friday 8:00am - 5:00pm. Additional hours as needed to fulfill the needs of the department.

Function: Responsible for ensuring quality control of the operation, audit and compliance risk of the Consumer Lending functions through managing and reporting. Requires knowledge of Consumer lending, applicable banking laws, federal and state regulations, Bank policies, and lending platforms.

Duties and Responsibilities:

• Completes full quality review of consumer loans to measure and improve the accuracy and effectiveness of the process.
• Assists with documentation of regulatory and procedural differences and communicates this information to the manager responsible for the noted area.
• Documents any regulatory errors or procedural documentation errors to create reports that are distributed to the responsible manager.
• Maintains the compliance content of all desk top procedures and instructional manuals for the Department.
• Participates in review of policies and procedures to provide the department with information for continuous quality improvement.
• Maintains ongoing process to ensure remedial efforts have produced satisfactory results to immediately detect recurrences of defects.
• Upon request, assist in the development and documentation of procedures.
• Keeps current on daily and ongoing regulatory updates, proposals and process changes that may impact the line of business.
• Maintains working knowledge of compliance regulations relative to Consumer Lending.
• Applies knowledge of regulatory guidelines and industry best practices in making recommendations to mitigate risk and support the business line.
• Proactively reads documentation and completes assigned training to maintain an understanding of and comply with laws, regulations, regulatory policies, bank policies and procedures pertaining to the employee's responsibilities.
• Participates in ongoing continuing education of process changes and regulatory updates.
• Independently reviews consumer loans prior to closing and makes recommendations regarding changes as necessary to the loan package.
• Assists in Regulatory monitoring. Review every Consumer Equity loan for HMDA accuracy.
• Determine the action code for all rejected and denied loan applications.
• Input correct HMDA Data on Consumer Loan Origination System.
• Assists in determining the cause of any compliance errors, tracks by employee, and communicates to the responsible supervisor.
• Exercises a high level of accuracy, initiative, interpersonal skills, and confidentiality while performing tasks in order to contribute to the success of the department.
• Upon request, assist the Consumer Loan Operations Quality Control and Post Close Manager with training and education of Consumer Lending personnel, including operations and originations employees, regarding regulatory requirements and updates.
• Maintains records and conducts correspondence related to the work.
• Maintains a good working relationship with all S&T employees.
• Demonstrates the ability to work independently.
• Works as a team player to contribute to the success of the department and in turn the organization.
• Performs additional duties as required.

Education: Requires a high school diploma or equivalent, plus specialized training or a two-year degree.

Experience: Requires two to five years general experience and two to five years of specialized loan documentation and/or consumer lending.

Physical Demands: Operates a keypad device 80% of the day. Operates office equipment 20% of the day. Requires the use of manual dexterity skills for typing up to 60% of the business day. Specific vision requirements include close vision of 18"-20" for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.