Team Leader

Team Leader

Falmouth Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team in delivering exceptional service at our historic inn.
  • Company: Join St Austell Brewery, a family-friendly employer with a rich heritage.
  • Benefits: Enjoy 30% off food, 50% off stays, and great training opportunities.
  • Why this job: Work in a stunning location while making a real impact on your team's success.
  • Qualifications: Experience in bar or waiting roles; supervisory skills are a plus.
  • Other info: We welcome diverse applicants and offer flexible working options.

The predicted salary is between 24000 - 36000 £ per year.

Job Description

The Chain Locker sits along Falmouth’s historic quayside. This 16th-century inn is a perfectly placed scenic hub that enjoys all this vibrant town has to offer.

Work overlooking the spectacular natural beauty of the Carrick Roads sailing waters and Falmouth’s harbour. The Chain Locker has golden beaches, tranquil creeks, and the buzz of the town on its doorstep.

Are you already an experienced bar or waiting team member looking for an opportunity to progress or working as a supervisor or team leader and considering a new challenge? Join our team and you’ll be supporting passionate people who do much more than serve and pour.

What we offer…

  • 30% off food and drink and 50% off overnight stays in our pubs
  • £150 towards a stay in one of our pubs
  • Discount scheme across hundreds of retailers
  • Great training and opportunities to progress
  • Meal provided for shifts over 6 hours (up to the value of £10) 
  • Family-friendly, flexible working
  • Paid time off to volunteer

Our Team Leaders…

  •  You’re passionate about working with your team to deliver excellence
  • You take responsibility, ensuring your shift runs smoothly
  • You’re a role model for your team, sharing your enthusiasm and knowledge  

We’d love you to join our family!

Additional info:

St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working. 

Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.

Team Leader employer: St Austell Brewery

At The Chain Locker, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Falmouth with stunning views of the Carrick Roads. Our team members enjoy generous benefits such as discounts on food and drink, flexible working hours, and opportunities for professional growth through comprehensive training. Join us to be part of a passionate team that values excellence and community engagement, all while working in a picturesque location that enhances your daily experience.
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Contact Detail:

St Austell Brewery Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with the Chain Locker's unique atmosphere and offerings. Understanding the local culture and the specific vibe of the inn will help you connect with the team and demonstrate your enthusiasm during any discussions.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss specific situations where you motivated your team or resolved conflicts, as this will highlight your suitability for the Team Leader role.

✨Tip Number 3

Engage with current employees or recent hires at the Chain Locker through social media platforms like LinkedIn. This can provide you with insider insights about the team dynamics and expectations, which you can leverage in your conversations.

✨Tip Number 4

Demonstrate your passion for customer service by sharing stories of how you've gone above and beyond for guests in previous roles. This will resonate well with the hiring team, as they value individuals who prioritise excellent service.

We think you need these skills to ace Team Leader

Leadership Skills
Team Management
Customer Service Excellence
Communication Skills
Problem-Solving Skills
Time Management
Conflict Resolution
Training and Development
Adaptability
Attention to Detail
Sales Skills
Multitasking
Positive Attitude
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what the Team Leader position entails. Highlight key responsibilities and required skills that you possess in your application.

Tailor Your CV: Customise your CV to reflect your experience in bar or waiting team roles. Emphasise any supervisory or leadership experience, showcasing how you've successfully managed a team or improved service quality.

Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for the hospitality industry and your desire to lead a team. Use specific examples from your past experiences to demonstrate your leadership skills and ability to deliver excellence.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at St Austell Brewery

✨Show Your Passion for Teamwork

As a Team Leader, it's crucial to demonstrate your enthusiasm for working with others. Share examples of how you've successfully collaborated with your team in the past and how you inspire them to deliver excellence.

✨Highlight Your Leadership Experience

If you've held a supervisory or leadership role before, make sure to discuss your responsibilities and achievements. Talk about how you ensured smooth operations during shifts and supported your team members.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of specific scenarios where you had to resolve conflicts or improve team performance, and be ready to share those stories.

✨Emphasise Your Commitment to Training and Development

The Chain Locker values training and progression, so express your eagerness to learn and grow within the company. Discuss any relevant training you've undertaken and how you plan to support your team's development.

Team Leader
St Austell Brewery
Location: Falmouth

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