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For Companies At a Glance
- Tasks: Support the sales team and engage with new customers to ensure smooth operations.
- Company: Join St. Austell Brewery, a vibrant and inclusive workplace in Cornwall.
- Benefits: Enjoy 25 days annual leave, discounts, and fantastic training opportunities.
- Why this job: Be the first point of contact for customers and make a real impact.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Flexible working options and a supportive team environment await you.
The predicted salary is between 28800 - 43200 £ per year.
St. Austell Brewery are looking for a Sales Support Coordinator to join the Telesales Team in St Columb, Cornwall. This role provides essential support between the Sales Development Manager and the customer, as first point of contact for new customers engaging them through service and agreed pricing levels.
The successful applicant will be responsible for ensuring that pricing requests are actioned and new business trackers are completed accurately to ensure retention and growth.
About you
- Previous experience of working within a customer service environment.
- The ability to take and record information accurately.
- Excellent interpersonal skills and the ability to work with a variety of people.
- Ability to use own initiative and work as part of a team.
- Flexible and adaptable.
- A confident and positive communicator.
- Ability to work collaboratively as part of a team.
- Excellent MS Office skills and the ability to take notes and make accurate data entry changes.
What we offer in return
- 25 days’ annual leave (plus 8 bank holidays).
- Company bonus scheme.
- 30% discount on food & drink within our managed pubs & Visitors Centre shop.
- 50% discount on accommodation within the managed estate.
- Fantastic training & career development opportunities.
- Pension Scheme - 4% Employee and Employer. Can increase to 5% if required.
- Cycle to work scheme.
- Westfield Health cash plan – Claim money back for Dental, Eye Care, Physio etc.
- Westfield Rewards – Shopping rewards.
Additional Info
For any further information, please email recruitment@staustellbrewery.co.uk. St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working. Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time.
Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them. We are not able to offer a UK sponsorship for this role.
Sales Support Coordinator employer: St Austell Brewery
Contact Detail:
St Austell Brewery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Coordinator
✨Tip Number 1
Get to know the company! Research St. Austell Brewery and understand their values, products, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Sales Support Coordinator, you'll need to be a confident communicator. Try role-playing with a friend or family member to get comfortable discussing your experience and how it relates to the job.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the industry. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and serious about joining the team at St. Austell Brewery.
We think you need these skills to ace Sales Support Coordinator
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous experience in customer service. We want to see how you've engaged with customers and resolved issues, so share specific examples that showcase your interpersonal skills.
Be Accurate and Detail-Oriented: Since this role involves taking notes and making accurate data entries, it's crucial to demonstrate your attention to detail. Mention any tools or methods you use to ensure accuracy in your work.
Communicate Confidently: As a Sales Support Coordinator, you'll be the first point of contact for new customers. We love confident communicators, so let your personality shine through in your application. Use clear and positive language!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process.
How to prepare for a job interview at St Austell Brewery
✨Know Your Customer Service Basics
Since the role is all about supporting customers, brush up on your customer service skills. Think about your previous experiences and be ready to share specific examples of how you've handled customer queries or complaints effectively.
✨Master the Art of Communication
As a Sales Support Coordinator, you'll need to communicate clearly and confidently. Practice articulating your thoughts and ideas. Consider doing mock interviews with friends or family to refine your communication style and ensure you come across as positive and approachable.
✨Get Familiar with MS Office
This role requires excellent MS Office skills, so make sure you're comfortable with tools like Excel and Word. Brush up on data entry techniques and be prepared to discuss how you've used these tools in past roles to manage information accurately.
✨Show Your Team Spirit
Collaboration is key in this position. Think of examples where you've worked well in a team setting. Be ready to discuss how you contribute to team dynamics and support your colleagues, as this will show that you're a great fit for their collaborative environment.
