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- Tasks: Lead a passionate team, ensuring exceptional service and smooth operations at a scenic inn.
- Company: Join St Austell Family Group at The Rock Point, a stunning 18th-century tavern.
- Benefits: Enjoy discounts, tips, bonuses, flexible working, and career progression opportunities.
- Why this job: Make a real impact in a beautiful location while developing your leadership skills.
- Qualifications: Experience in hospitality and a knack for motivating teams.
- Other info: Embrace a family-friendly culture with a focus on personal development.
The predicted salary is between 28800 - 43200 £ per year.
The Rock Point is a wonderfully scenic inn that lies on Lyme Regis harbour, overlooking the surrounding bay and Jurassic coastline. You’ll be working in an 18th-century tavern that has been thoughtfully updated by St Austell Family Group to showcase character features that are stylishly adorned with mod cons. The Rock Point occupies a tranquil location at the heart of what many consider to be ‘The Pearl of Dorset’. This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager.
About You:
- Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently.
- Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go.
- Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
- You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times.
- You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team.
- Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed.
- A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away.
- You know health and safety regulations like the back of your hand.
- Team members see you as an inspiring role model and know they can depend on you for support and development.
- You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
What we offer you in return:
- 30% off food and drink in our pubs
- 50% off overnight stays in our pubs
- £150 towards a stay in one of our pubs
- Tips
- Bonus Scheme
- Discount scheme across hundreds of retailers
- Cycle to work scheme on select roles
- Learning and development opportunities
- Career progression
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly policies
- Flexible working
- Paid time off to volunteer
Assistant Manager in Lyme Regis employer: St Austell Brewery
Contact Detail:
St Austell Brewery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Lyme Regis
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Rock Point's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Assistant Manager, especially your leadership skills and customer service expertise.
✨Tip Number 3
Be ready to share examples! Think of specific times when you've motivated a team or handled customer feedback. This will help you demonstrate your ability to step in for the General Manager and keep everything running smoothly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Assistant Manager in Lyme Regis
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about working at The Rock Point and what makes you a great fit for our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the Assistant Manager role. We love seeing how your past roles have prepared you to motivate a team and deliver exceptional service.
Craft a Personal Cover Letter: Don’t skip the cover letter! Use it to tell us why you’re the perfect candidate. Share specific examples of how you've gone above and beyond in previous jobs, especially in customer service or team leadership.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at St Austell Brewery
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with The Rock Point. Understand its history, the services it offers, and what makes it special. This will not only impress the interviewers but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can inspire others and maintain high standards, especially during busy times.
✨Emphasise Customer Service Excellence
Customer satisfaction is key in this role. Be ready to discuss how you’ve handled customer feedback in the past and how you plan to create a warm welcome for guests. Share specific instances where you went above and beyond to ensure a delightful experience.
✨Demonstrate Your Knowledge of Health and Safety
Since health and safety regulations are crucial in hospitality, brush up on relevant guidelines before your interview. Be prepared to discuss how you ensure compliance and how you would handle any potential issues, showing that you take this responsibility seriously.
