At a Glance
- Tasks: Lead the housekeeping team to create a welcoming and clean environment for guests.
- Company: The Hope & Anchor, a vibrant pub under St Austell Brewery.
- Benefits: Competitive pay, flexible hours, and a fun work atmosphere.
- Other info: Join a passionate team dedicated to exceptional hospitality.
- Why this job: Be a key player in enhancing guest experiences at a lively pub.
- Qualifications: Strong leadership, communication, and organisational skills required.
The predicted salary is between 25000 - 30000 £ per year.
The Hope & Anchor is a vibrant pub in Hope Cove, part of St Austell Brewery.
We are seeking a Head Housekeeper to lead the housekeeping team, ensuring a superb home away from home experience for guests.
You will be a hands-on, solution-focused leader with excellent communication and organisational skills.
In this role you will drive cleanliness standards, manage shift coverage, and contribute to a warm, welcoming environment for all visitors.
#J-18808-Ljbffr
Head of Housekeeping & Guest Experience employer: St Austell Brewery
St Austell Brewery offers an exceptional work environment at The Rose & Crown pub, where you can lead a passionate team in a family-friendly atmosphere. With opportunities for career progression, generous perks like discounts on food and drinks, and a complimentary two-night stay at our pubs each year, you'll thrive in the beautiful South Hams while making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Housekeeping & Guest Experience
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like St Austell Brewery. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to St Austell Brewery
Don't be shy about reaching out to St Austell Brewery directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Housekeeping & Guest Experience
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about St Austell Brewery and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at St Austell Brewery
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
