At a Glance
- Tasks: Lead a passionate team, ensuring exceptional service and smooth operations at a stunning inn.
- Company: The Lifeboat Inn, located in the picturesque St Ives.
- Benefits: Live-in accommodation, discounts, tips, bonuses, and career progression opportunities.
- Other info: Flexible working and family-friendly policies available.
- Why this job: Join a vibrant team in a magical location and grow your hospitality career.
- Qualifications: Experience in a similar role and strong leadership skills.
The predicted salary is between 25000 - 30000 € per year.
The Lifeboat Inn lies at the heart of everything that makes St Ives magical. This traditional inn, complete with roaring log fire, faces the town’s picture-postcard harbour and nestles aptly beside its famous lifeboat house. St Ives itself is a stunning location that boasts a collection of glorious beaches, with quaint streets and alleys dotted with art galleries, cafés, and shops.
This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager.
About YouTaking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently. Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go. Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary. You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times. You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team. Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed. A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away. You know health and safety regulations like the back of your hand. Team members see you as an inspiring role model and know they can depend on you for support and development. You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
What We Offer You In Return- Live in accommodation
- 30% off food and drink in our pubs
- 50% off overnight stays in our pubs
- Tips
- Bonus Scheme
- Discount scheme across hundreds of retailers
- Cycle to work scheme on select roles
- Learning and development opportunities
- Career progression
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly policies
- Flexible working
- Paid time off to volunteer
St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working. Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time.
Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them. If you would like more information please email recruitment@staustellbrewery.co.uk.
Assistant Manager- Live in available in Cornwall employer: St Austell Brewery
The Lifeboat Inn offers a unique opportunity to work in a stunning location in St Ives, where you can lead a passionate team and create memorable experiences for guests. With benefits like live-in accommodation, generous discounts, and a strong focus on employee development, this role not only promises a rewarding career but also a vibrant work culture that values flexibility and community engagement. Join us to grow your skills and take the next step towards becoming a General Manager in a picturesque setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager- Live in available in Cornwall
✨Tip Number 1
Get to know the Lifeboat Inn and St Ives before your interview. Familiarise yourself with the local culture, the inn's history, and its offerings. This will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or handled a challenging situation. Being able to share these stories will demonstrate your capability to step in for the General Manager when needed.
✨Tip Number 3
Show off your customer service skills during the interview. Talk about how you create warm welcomes and handle feedback. This is key for ensuring guests have a delightful experience at the inn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Assistant Manager- Live in available in Cornwall
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love working in hospitality and what makes you excited about joining our team at The Lifeboat Inn.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the job description. We’re looking for someone who can motivate a team and maintain high standards, so showcase those skills!
Craft a Personal Cover Letter:Don’t skip the cover letter! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you’ve gone above and beyond in previous positions, especially in customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process!
How to prepare for a job interview at St Austell Brewery
✨Know the Inn Inside Out
Before your interview, take some time to research The Lifeboat Inn and its unique offerings. Familiarise yourself with its history, menu, and customer reviews. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can inspire others and maintain high standards, especially during busy times.
✨Emphasise Customer Service Excellence
The role requires creating a warm welcome for guests. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you handle feedback and adapt to ensure a consistently high level of service.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Prepare for situations like managing staff during peak hours or dealing with a dissatisfied customer. Practising these scenarios will help you respond effectively and demonstrate your capability.
