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- Tasks: Lead a passionate team, ensuring exceptional guest experiences and smooth operations.
- Company: Historic Wellington Hotel in the stunning coastal village of Boscastle.
- Benefits: 30% off food, 50% off stays, tips, bonuses, and flexible working.
- Other info: Opportunities for career progression and personal development.
- Why this job: Join a vibrant team and develop your skills for future leadership roles.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
Is this the next step in your career? Find out if you are the right candidate by reading through the complete overview below.
We're looking for an Assistant Manager to help us deliver experiences that delight. This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager.
The Wellington Hotel dates back to the 16th century and lies within the picturesque coastal village of Boscastle. This historic family-friendly destination is one of the oldest coaching inns in Cornwall and boasts a popular pub, restaurant, and overnight accommodation. Boscastle is set along the county's dramatic north coast, with spectacular walking trails and golden beaches on its doorstep. It's a go-to for locals and visitors alike.
About You:
- Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently.
- Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go.
- Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
- You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times.
- You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team.
- Having a wealth of experience in a similar role means you are able to recognise when team members need help and you'll support where needed.
- A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away.
- You know health and safety regulations like the back of your hand.
- Team members see you as an inspiring role model and know they can depend on you for support and development.
- You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
What we offer you in return:
- 30% off food and drink in our pubs
- 50% off overnight stays in our pubs
- Tips
- Bonus Scheme
- Discount scheme across hundreds of retailers
- Cycle to work scheme on select roles
- Learning and development opportunities
- Career progression
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly policies
- Flexible working
- Paid time off to volunteer
St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.
Early applications are encouraged as we'll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales.
Assistant Manager in Camelford employer: St Austell Brewery
Contact Detail:
St Austell Brewery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Camelford
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the hospitality industry. You never know who might have a lead on that perfect Assistant Manager role.
✨Tip Number 2
Get social! Follow companies you’re interested in on social media and engage with their posts. This can help you get noticed and show your enthusiasm for the brand, which is key in the hospitality sector.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to the role. Think about how you’d motivate a team or handle customer feedback – these are crucial for an Assistant Manager!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Manager in Camelford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about becoming an Assistant Manager and how you can contribute to our team at the Wellington Hotel.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience and skills that match what we're looking for. This shows us that you've done your homework and are genuinely interested in the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for the role. Use it to share your story, your motivations, and how you can help us deliver delightful experiences at the hotel. Keep it engaging and personal!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re tech-savvy and know how to navigate online applications!
How to prepare for a job interview at St Austell Brewery
✨Know the Venue Inside Out
Before your interview, take some time to research The Wellington Hotel and its history. Familiarise yourself with its offerings, from the pub to the restaurant, and understand what makes it a beloved spot in Boscastle. This knowledge will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to motivate and support your team. Prepare examples of how you've successfully led a team in the past, especially during busy times. Highlight your ability to step in for the General Manager and maintain high standards, as this will demonstrate your readiness for the role.
✨Emphasise Customer Experience
Since creating a warm welcome for guests is key, think of specific instances where you've gone above and beyond to enhance customer experiences. Be ready to discuss how you handle feedback and adapt services to ensure satisfaction, as this aligns perfectly with the expectations of the position.
✨Be Prepared for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage challenges. Prepare for scenarios related to team dynamics, customer complaints, or health and safety regulations. Practising your responses will help you feel more confident and articulate during the interview.