At a Glance
- Tasks: Lead the team and ensure smooth operations in a vibrant pub environment.
- Company: Join St Austell Brewery, a renowned name in Bristol's hospitality scene.
- Benefits: Enjoy discounts on food, drinks, and stays, plus flexible working and career growth opportunities.
- Other info: We encourage applications from all backgrounds and offer flexible working options.
- Why this job: Be part of a lively culture that values your input and supports your development.
- Qualifications: Experience in a similar role is essential; a passion for service is a must.
The predicted salary is between 24000 - 36000 £ per year.
Nestled in Sennen Cove, the Old Success Inn boasts a spectacular view over one of Cornwall’s most cherished beaches and is a dramatic coastal walk away from Land’s End. You’ll be working at a landmark 17th‑century inn that attracts locals and visitors alike throughout the year to its scenic bar, restaurant, and outdoor space. Balancing unspoilt seaside wilderness with a beach that buzzes with summer surf, Sennen Cove is one of the country’s most enviable locations.
About You
- Taking the helm when the General Manager is away, you motivate team members to deliver the best and ensure everything is running smoothly and efficiently.
- Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go.
- Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
- You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times.
- You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team.
- Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed.
- A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away.
- You know health and safety regulations like the back of your hand.
- Team members see you as an inspiring role model and know they can depend on you for support and development.
- You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
What We Offer You In Return
- 30% off food and drink in our pubs
- 50% off overnight stays in our pubs
- Tips
- Bonus Scheme
- Discount scheme across hundreds of retailers
- Cycle to work scheme on select roles
- Learning and development opportunities
- Career progression
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family‑friendly policies
- Flexible working
- Paid time off to volunteer
St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.
Assistant Manager employer: St Austell Brewery
At The Wellington, we pride ourselves on being an exceptional employer, offering a vibrant work culture that reflects Bristol's independent spirit. With generous benefits such as discounts on food and accommodation, flexible working options, and a strong focus on employee development, we empower our team members to grow into future leaders. Join us in a contemporary pub setting where your contributions are valued, and every day brings the opportunity to create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the local area and the unique vibe of Gloucester Road. Understanding the community and its independent spirit will help you connect with both the team and the guests, making you a more appealing candidate.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Being able to demonstrate your ability to inspire and support others will set you apart as a strong candidate for the Assistant Manager position.
✨Tip Number 3
Research the importance of customer feedback in hospitality. Be ready to discuss how you’ve used feedback to improve service standards in past roles, as this aligns perfectly with the responsibilities outlined in the job description.
✨Tip Number 4
Prepare to discuss your knowledge of health and safety regulations. Being well-versed in these areas is crucial for the role, and demonstrating your expertise will show that you’re ready to take on the responsibilities of an Assistant Manager.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Assistant Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality management. Emphasise your leadership skills, customer service excellence, and any experience you have in food and beverage operations.
Write a Strong Cover Letter:In your cover letter, express your passion for the hospitality industry and your desire to contribute to The Wellington's success. Mention specific examples of how you've motivated teams and improved service standards in previous roles.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Assistant Manager.
How to prepare for a job interview at St Austell Brewery
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to motivate your team and ensure everything runs smoothly. Be prepared to share examples of how you've successfully led a team in the past, especially during busy times.
✨Emphasise Customer Service
Creating a warm welcome for guests is crucial. During the interview, highlight your experience in delivering exceptional customer service and how you handle feedback to improve guest experiences.
✨Demonstrate Your Knowledge of Health and Safety
Since health and safety regulations are vital in this role, be ready to discuss your understanding of these regulations and how you've implemented them in previous positions.
✨Express Your Career Aspirations
Let them know you're keen on career progression and have your sights set on becoming a General Manager. Share your plans for personal development and how this role fits into your long-term goals.
