At a Glance
- Tasks: Lead a passionate team and ensure exceptional guest experiences at our vibrant pub.
- Company: Royal Seven Stars, a landmark pub in the heart of Totnes.
- Benefits: Enjoy discounts on food, drinks, and stays, plus flexible working and career progression.
- Other info: Join a supportive environment with opportunities for personal growth and development.
- Why this job: Be a key player in creating memorable experiences while developing your leadership skills.
- Qualifications: Experience in hospitality and a passion for motivating teams.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for an Assistant Manager to help us deliver experiences that delight. This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager. Nestled in the vibrant town of Totnes, the Royal Seven Stars is a characterful, landmark pub with hotel accommodation that's a go-to for quality food and drink.
About You:
- Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently.
- Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go.
- Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
- You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times.
- You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team.
- Having a wealth of experience in a similar role means you are able to recognise when team members need help and you'll support where needed.
- A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away.
- You know health and safety regulations like the back of your hand.
- Team members see you as an inspiring role model and know they can depend on you for support and development.
- You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
Benefits:
- 30% off food and drink in our pubs
- 50% off overnight stays in our pubs
- Tips Bonus Scheme
- Discount scheme across hundreds of retailers
- Cycle to work scheme on select roles
- Learning and development opportunities
- Career progression
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly policies
- Flexible working
- Paid time off to volunteer
Assistant Manager employer: St Austell Brewery
At the Royal Seven Stars, we pride ourselves on being an exceptional employer in the heart of Totnes, where our vibrant work culture fosters teamwork and personal growth. As an Assistant Manager, you'll enjoy a range of benefits including generous discounts, flexible working arrangements, and opportunities for career progression, all while being part of a passionate team dedicated to delivering delightful experiences to our guests. Join us in a characterful setting that not only values your contributions but also supports your journey towards becoming a General Manager.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're eyeing a role at the Royal Seven Stars, pop in for a visit. Chat with the team, soak up the atmosphere, and make a memorable impression. It’s all about that warm welcome, right?
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research the pub's history, menu, and values. Be ready to discuss how you can motivate the team and enhance guest experiences. Show them you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at the Royal Seven Stars.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how excited you are about delivering delightful experiences and motivating a team. Share specific examples of how you've done this in the past!
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight relevant experience that showcases your ability to support a team and manage operations smoothly. We love seeing how your skills align with what we’re looking for!
Be Personable:Your written application should reflect your warm personality. Use a friendly tone and don’t be afraid to let your character come through. Remember, we’re all about creating a welcoming atmosphere for our guests!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at the Royal Seven Stars!
How to prepare for a job interview at St Austell Brewery
✨Know the Venue Inside Out
Before your interview, take some time to research the Royal Seven Stars and its offerings. Familiarise yourself with their menu, services, and any recent news or events. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can inspire others and maintain high standards, especially during busy times.
✨Emphasise Customer Experience
Since the role focuses on delivering delightful experiences, be ready to discuss how you would create a warm welcome for guests. Think of specific strategies you've used in the past to enhance customer satisfaction and how you handle feedback to improve service.
✨Demonstrate Your Attention to Detail
The job requires a keen eye for detail, especially in admin and cash management. Prepare to discuss how you ensure accuracy in your work and how you keep operations running smoothly. Mention any systems or processes you've implemented to maintain high standards.
