At a Glance
- Tasks: Lead a passionate team and ensure exceptional service at a stunning pub by the harbour.
- Company: The Old Market House, a vibrant pub with breathtaking views and a lively atmosphere.
- Benefits: 30% off food, tips, career progression, flexible hours, and paid volunteer time.
- Other info: Inspiring environment with opportunities for personal and professional development.
- Why this job: Join a dynamic team in a beautiful location and grow your career in hospitality.
- Qualifications: Experience in a similar role and a passion for motivating others.
The predicted salary is between 25000 - 30000 £ per year.
The Old Market House takes a front-row seat to Brixham Harbour, enjoying beautiful views across the port. You’ll be working at a popular, contemporary pub that attracts locals and tourists alike throughout the year. Overlooking one of the UK’s largest fishing fleets, this scenic spot is no stranger to stunning Tall Ships and a wealth of fascinating maritime activity. This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager.
About You
Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently. Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go. Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary. You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times. You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team. Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed. A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away. You know health and safety regulations like the back of your hand. Team members see you as an inspiring role model and know they can depend on you for support and development. You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
What We Offer You In Return
- 30% off food and drink in our pubs
- 50% off overnight stays in our pubs
- Tips Bonus Scheme
- Discount scheme across hundreds of retailers
- Cycle to work scheme on select roles
- Learning and development opportunities
- Career progression
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly policies
- Flexible working
- Paid time off to volunteer
Assistant Manager employer: St Austell Brewery
At The Old Market House, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Brixham Harbour. Our team enjoys a range of benefits including generous discounts, flexible working options, and ample opportunities for personal and professional growth, all while being part of a supportive community that values each member's contribution. With stunning views and a dynamic environment, we are dedicated to creating a rewarding experience for our employees as they develop their careers in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the pub scene in Brixham! Visit local pubs, chat with staff, and understand what makes them tick. This will give you a leg up when you’re talking to potential employers about your passion for the industry.
✨Tip Number 2
Network like a pro! Attend local events or join hospitality groups online. The more people you meet, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 3
When you apply through our website, make sure to highlight your leadership skills and experience in similar roles. Show us how you can motivate a team and keep things running smoothly, just like the General Manager would!
✨Tip Number 4
Prepare for interviews by practising common questions related to team management and customer service. Think about specific examples from your past that showcase your ability to handle challenges and inspire others.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love working in a vibrant pub environment and how you can motivate a team to deliver top-notch service.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your relevant experience and skills that match what we’re looking for, like team leadership and customer service excellence. It’s all about making it easy for us to see why you’re the perfect fit!
Be Personable:Don’t be afraid to let your personality come through in your application. We’re looking for someone who can create a warm welcome for our guests, so show us how you connect with people and make first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at St Austell Brewery
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with The Old Market House. Understand its vibe, menu offerings, and customer base. This will help you speak confidently about how you can contribute to the team and enhance the guest experience.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting your ability to inspire others will show that you're ready to step in for the General Manager when needed.
✨Emphasise Customer Service Excellence
Customer satisfaction is key in this role. Be ready to discuss how you've handled customer feedback in the past and what steps you've taken to ensure high service standards. Demonstrating your commitment to creating a warm welcome will resonate well with the interviewers.
✨Be Prepared for Scenario Questions
Expect questions that put you in real-life situations, like managing peak times or dealing with health and safety issues. Think through potential scenarios and how you would handle them. This will show your problem-solving skills and readiness to take on responsibilities.
