General Manager - People, Performance & Guest Experience
General Manager - People, Performance & Guest Experience

General Manager - People, Performance & Guest Experience

Full-Time 36000 - 60000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a passionate team to deliver outstanding customer experiences in a vibrant brewery.
  • Company: Reputable UK brewery known for its commitment to quality and teamwork.
  • Benefits: Bonus scheme, learning opportunities, and flexible working conditions.
  • Why this job: Join a dynamic environment where your leadership can shine and make a difference.
  • Qualifications: Strong leadership experience in hospitality and excellent communication skills.
  • Other info: Great opportunity for career growth in a fun and engaging setting.

The predicted salary is between 36000 - 60000 Β£ per year.

A reputable brewery in the United Kingdom is seeking a dedicated leader to manage a passionate team in delivering exceptional customer experiences. The ideal candidate will have a strong background in leadership within hospitality and possess excellent communication skills.

Responsibilities include:

  • Overseeing team performance
  • Finance management
  • Fostering stakeholder relationships

This position offers numerous benefits, including a bonus scheme, learning opportunities, and flexible working conditions.

General Manager - People, Performance & Guest Experience employer: St Austell Brewery Ltd

Join a reputable brewery in the United Kingdom, where we prioritise exceptional customer experiences and foster a vibrant work culture. As a General Manager, you will benefit from a competitive bonus scheme, flexible working conditions, and ample opportunities for professional growth within the hospitality sector, all while leading a passionate team dedicated to excellence.
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Contact Detail:

St Austell Brewery Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land General Manager - People, Performance & Guest Experience

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opportunity!

✨Tip Number 2

Prepare for interviews by researching the company culture and values. When you know what they stand for, you can tailor your responses to show how you align with their mission of delivering exceptional customer experiences.

✨Tip Number 3

Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams and improved performance in previous roles. This will help us see that you're the right fit for leading a passionate team.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace General Manager - People, Performance & Guest Experience

Leadership
Customer Experience Management
Communication Skills
Team Performance Management
Financial Oversight
Stakeholder Relationship Management
Problem-Solving Skills
Adaptability
Flexibility
Hospitality Industry Knowledge

Some tips for your application 🫑

Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience in hospitality. We want to see how you've successfully managed teams and delivered exceptional customer experiences in the past.

Communicate Clearly: Excellent communication is key for this role. Use clear and concise language in your application to demonstrate your ability to convey ideas effectively. Remember, we’re looking for someone who can engage with both the team and stakeholders.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the General Manager position. We love seeing candidates who take the extra step to connect their experience with our needs.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at St Austell Brewery Ltd

✨Know Your Brewery

Before the interview, do your homework on the brewery. Understand its values, mission, and what sets it apart in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their goals.

✨Showcase Your Leadership Style

As a General Manager, your leadership style is crucial. Be prepared to discuss specific examples of how you've successfully led teams in the past. Highlight your approach to motivating staff and enhancing guest experiences, as this will resonate well with the interviewers.

✨Prepare for Performance Metrics

Since the role involves overseeing team performance and finance, brush up on key performance indicators relevant to the hospitality sector. Be ready to discuss how you've used data to drive improvements and achieve targets in previous roles.

✨Engage with Stakeholder Relationships

Stakeholder relationships are vital in this position. Think of examples where you've successfully built and maintained these relationships. Be ready to explain how you would foster collaboration between your team and other departments to enhance overall guest experience.

General Manager - People, Performance & Guest Experience
St Austell Brewery Ltd
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