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- Tasks: Lead a passionate team to create unforgettable guest experiences at a stunning venue.
- Company: The Pier House, a picture-postcard location with a rich history.
- Benefits: Bonus scheme, pension, discounts, career progression, and paid volunteer time.
- Why this job: Shape the future of hospitality in a dynamic and beautiful setting.
- Qualifications: Proven leadership experience and excellent communication skills.
- Other info: Join a supportive team that values diversity and offers flexible working.
The predicted salary is between 36000 - 60000 £ per year.
The Pier House, recently reopened after a stunning refurbishment, presents a unique opportunity for an experienced General Manager to lead this remarkable venue. You will be at the helm of a picture-postcard location that has captivated audiences worldwide, serving as the backdrop for blockbuster movies and TV shows. This is your chance to shape the guest experience at a destination that seamlessly blends charm with modern hospitality, creating unforgettable memories for all who visit.
About you:
- You head up the front of the business, leading a team of passionate team members to deliver experiences that delight.
- You champion the spirit and values of St Austell Brewery, inspiring those around you and setting a glowing example for them to follow.
- Closely monitoring your team’s performance gives you the insight to give praise where it’s due, provide constructive feedback, and nurture talent.
- You oversee all aspects of finance and admin procedures with ease. No detail goes unchecked.
- You’ll establish strong relationships with stakeholders and customers.
- Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed.
- You’re a natural leader, communicating brilliantly with your team and delegating to hit and exceed targets.
- Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
- Peak season can get pretty busy, but you thrive when working under pressure.
- Communication is key, and you recognise the importance of being an effective listener - ensuring everyone is on the same page while remaining approachable and informative.
What we offer in return:
- Bonus Scheme
- Company Pension
- 30% off food and drink in our pubs.
- 50% off overnight stays in our pubs.
- Westfield Rewards, including discounts and rewards from hundreds of leading retailers, restaurants, and destinations.
- Cycle to work scheme
- Learning and development opportunities.
- Career progression.
- Family-friendly policies.
- Paid time off to volunteer for charity
- Meal provided for shifts over 6 hours
St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working. Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.
General Manager in England employer: St Austell Brewery Ltd
Contact Detail:
St Austell Brewery Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opportunity at a stunning venue like The Pier House.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Show us that you understand the spirit of St Austell Brewery and how you can lead a passionate team to deliver unforgettable guest experiences. Bring your A-game!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at The Pier House. Let’s make it happen!
We think you need these skills to ace General Manager in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading a team and creating unforgettable experiences at The Pier House.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience. Focus on your leadership skills and any previous roles where you've successfully managed teams and improved guest experiences. We love seeing how you can fit into our vision!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out. This helps us quickly see why you’d be a great fit for the General Manager position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at The Pier House.
How to prepare for a job interview at St Austell Brewery Ltd
✨Know the Venue Inside Out
Before your interview, make sure you research The Pier House thoroughly. Understand its history, recent refurbishment details, and what makes it a unique destination. This knowledge will not only impress the interviewers but also show your genuine interest in leading such a remarkable venue.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you inspire and motivate your team. Share specific examples of how you've nurtured talent and provided constructive feedback in previous roles. This will demonstrate your ability to lead effectively and create a positive work environment.
✨Prepare for Financial Discussions
Since overseeing finance and admin procedures is part of the role, brush up on your financial management skills. Be ready to discuss how you've managed budgets, monitored performance, and ensured profitability in past positions. This will reassure the interviewers that you can handle the financial aspects of the job with ease.
✨Emphasise Customer Experience
The guest experience is at the heart of this role. Prepare to talk about how you've previously enhanced customer satisfaction and adapted services based on feedback. Highlight your ability to maintain high standards, especially during peak seasons, to show that you thrive under pressure while keeping guests happy.
