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For Companies At a Glance
- Tasks: Lead a passionate team, ensuring exceptional service and smooth operations.
- Company: The Hope & Anchor, a vibrant pub in scenic Hope Cove.
- Benefits: 30% off food, 50% off stays, tips, bonus scheme, and flexible working.
- Why this job: Join a stunning coastal venue and inspire others while developing your career.
- Qualifications: Experience in a similar role and strong leadership skills.
- Other info: Opportunities for career progression and personal development.
The predicted salary is between 24000 - 36000 £ per year.
Overview
This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager.
Responsibilities
- Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently.
- Creating a warm welcome to guests, making every first impression count to ensure experiences delight from the get-go.
- Keeping a watchful eye over customer feedback so the team adapts to maintain high standards and improve where necessary.
- You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times.
- Overseeing the consistent production of a quality food offering and recognising the importance of the Kitchen Team.
- Having a wealth of experience in a similar role means you can recognise when team members need help and you’ll support where needed.
- A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away.
About the venue
The Hope & Anchor is a vibrant pub with scenic rooms that offers quality food and drink in one of South Devon\’s most cherished coastal destinations. You’ll be working in Hope Cove – a much-loved fishing village renowned for its golden beaches and breathtaking seascapes. Taking a front-row seat that’s a mere pebble\’s throw from the water, the Hope & Anchor is perfectly placed for admiring the view and exploring all the area has to offer.
Leadership and development
Team members see you as an inspiring role model and know they can depend on you for support and development. You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
What we offer you
- 30% off food and drink in our pubs
- 50% off overnight stays in our pubs
- £150 towards a stay in one of our pubs
- Tips
- Bonus Scheme
- Discount scheme across hundreds of retailers
- Cycle to work scheme on select roles
- Learning and development opportunities
- Career progression
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly policies
- Flexible working
- Paid time off to volunteer
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Assistant Manager- Live in Available employer: St Austell Brewery
Contact Detail:
St Austell Brewery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager- Live in Available
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Hope & Anchor and soak in the vibe. This will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or handled a tough situation. Being able to share these stories will demonstrate your readiness to step in for the General Manager.
✨Tip Number 3
Show off your customer service passion! Be prepared to discuss how you’ve gone above and beyond for guests in the past. This is key for creating those warm welcomes and ensuring delightful experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at the Hope & Anchor.
We think you need these skills to ace Assistant Manager- Live in Available
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about working at The Hope & Anchor and what makes you a great fit for our vibrant team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the job description. We love seeing how your past roles have prepared you for stepping in as Assistant Manager and supporting our General Manager.
Be Personable: Don’t be afraid to inject a bit of your personality into your application. We’re looking for someone who can create a warm welcome for our guests, so showing us your friendly side can really make a difference!
Apply Through Our Website: For the best chance of landing an interview, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our team at The Hope & Anchor!
How to prepare for a job interview at St Austell Brewery
✨Know the Venue Inside Out
Before your interview, take some time to research The Hope & Anchor. Familiarise yourself with its menu, the vibe of the pub, and any recent news or events. This will not only show your genuine interest but also help you answer questions about how you can contribute to the team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting your ability to inspire others will resonate well with the interviewers.
✨Emphasise Customer Service Excellence
Customer satisfaction is key in this role. Be ready to discuss how you've handled customer feedback in the past and what steps you took to ensure high service standards. Demonstrating your commitment to creating delightful guest experiences will set you apart.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, challenges the venue faces, or opportunities for development. This shows that you're not just interested in the job, but also in contributing positively to the team and the venue's success.
