Support Worker South Tyneside - Full, Part Time & Casual Hours in South Shields

Are you passionate about making a difference? Our services operate 24/7, supporting individuals in their homes and communities. We’re looking for caring, enthusiastic Support Workers to help clients with everyday activities like shopping, dining out, and attending local events. If you enjoy baking, gardening, crafts, or know your way around public transport, your skills could make a real impact. We offer a range of shifts including days, weekends, and sleep-ins—so flexibility is essential. We’re recruiting across Supported Living and Outreach services. A driving licence is desirable but not essential.

At St Anne’s Community Services, we support nearly 2,000 vulnerable adults across the North of England. Our team is PROUD—Person-Centred, Respectful, Open, Understanding, and Dedicated. Join us in helping people live their best possible lives.

Main duties of the job

• Person Centred – Prepare person-centred support plans with clients that reflect their views and aspirations and respect their beliefs and opinions, reviewing and amending them as necessary and considering the client’s changing needs and wishes.
• Respectful – Support clients to fulfil their aspirations, supporting them to live as independently as possible, in accordance with their skills and abilities. This may include accompanying them on social visits and events, supporting them with their interests and hobbies, promoting choice, arranging activities and outings, and developing their skills and knowledge.
• Open – Communicate in an open and transparent way with clients and other team members, acting with integrity and doing what you say that you will do. Support quality inspection processes, cooperating with on-site inspectors in relation to information requests.
• Understanding – Where required to provide personal care to clients in a way that respects their choices and dignity, including assistance with washing, bathing, toileting, and continence.
• Dedicated – Keep appropriate, accurate records, including daily notes, with full involvement of the client. Work always in accordance with Health and Safety requirements, such as Manual Handling, Food Hygiene, Fire Safety, infection control, and Risk Assessment procedures.

Working for our organisation

• 20 days annual leave excluding bank holidays, raising +1 day for each year of service, capped at 25 days
• 24 Hour Employee Assistance Programme
• Continuous opportunities for ongoing training and career development
• Cycle To Work scheme
• Refer A Friend recruitment initiative
• Flexible working opportunities (where applicable) upon successful completion of probation period
• Group Personal Pension Scheme
• Discounted income protection scheme
• Free car parking at most services
• Free life assurance cover

St. Anne’s is working to actively promote equality, diversity and inclusion. We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles. St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our workforce. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job.

Detailed Job Description And Main Responsibilities

• Willing to provide an appropriate level of care and support to clients, in accordance with their care plan including personal care.
• Understanding of the importance of maintaining accurate written and numerical records
• Ability to undertake a wide range of personal care and domestic duties (specific to each service)
• Able to carry out the physical requirements of the role including but not limited to climbing stairs/using hoists/pushing wheelchairs/moving people/night work. Adjustments will be considered in line with the Equality Act where these criteria cannot be met due to a disability
• Understand or willing to learn how to use computer packages (such as Word, Outlook and the Internet) and to undertake relevant training and qualification in care if required.
• Able to work cooperatively as a team member.
• Able to liaise and communicate effectively with carers, families, inspectors and other external stakeholders.
• Driving license is desirable.

Person specification

Experience

• Desirable criteria: Previous experience working in care (employment or carer at home)

Qualifications

• Essential criteria: Care Certificate or required to undertake Care Certificate
• Desirable criteria: Current driver licence

St. Anne’s is working to actively promote equality, diversity and inclusion. We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles. St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our workforce. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job.

Please contact recruitment on 0113 243 5151 opt 5 if you require any reasonable adjustments.