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For Companies At a Glance
- Tasks: Lead initiatives to enhance colleague experience and drive positive change in our organisation.
- Company: Join St. Anne's, a charity committed to equality, diversity, and inclusion.
- Benefits: Competitive salary, increasing after 6 months, plus generous annual leave and flexible working options.
- Why this job: Develop your leadership skills while making a real impact on people's experiences.
- Qualifications: Level 3 qualification or relevant experience in Health & Social Care or Education.
- Other info: Dynamic role with opportunities for ongoing training and career development.
The predicted salary is between 37167 - 44500 £ per year.
Overview
Secondment Opportunity: People Experience Lead (9 Months). We’re pleased to share an exciting secondment opportunity for the role of People Experience Lead. This 9-month position offers a fantastic chance to develop your leadership skills, broaden your experience, and play a key role in delivering our people strategy — while supporting the Head of People Experience. If you’re passionate about creating a great colleague experience and driving positive change across our organisation, we’d love to hear from you.
Key Details
- Duration: 9 months (secondment)
- Salary: £37,167.31, increasing after 6 months
- Application deadline: 31st October
- Application process: Submit an Expression of Interest via Trac
Your Expression Of Interest Should Include
- What has interested you in the role
- What you can bring to the role
- What your focus would be during the 9-month secondment
Shortlisted colleagues will be invited to attend a suitability interview.
For more details, please see the attached Job Description and Person Specification. If you have any questions or would like to know more, please don’t hesitate to contact me directly.
Main duties of the job
As a People Experience Lead you will play a key role in supporting the design, delivery, and evaluation of learning and development and PBS initiatives across the organisation.
Reporting to the Head of People Experience, this role will provide leadership and operational oversight of training programmes, ensure compliance with mandatory learning, and drive a culture of continuous development.
The postholder will also contribute to strategic projects, staff capability building, and creativity and innovation in learning methods.
Working for our organisation
St. Anne\\\’s wants to reward its employees for their hard work. Employee benefits include:
- New pay framework launched in 2025. Rewarding the dedication and work of staff across the charity. Potential increases after 6 months, 2.5 & 5 years.
- Rising annual leave each year to a maximum of 33 days (including statutory holidays)
- 24 Hour Employee Assistance Programme
- Continuous opportunities for ongoing training and career development
- Cycle To Work scheme
- Refer A Friend recruitment initiative
- Flexible working opportunities (where applicable) upon successful completion of probation period
- Group Personal Pension Scheme
- Discounted income protection scheme
- Free car parking at most services
- Free life assurance cover
Detailed Job Description And Main Responsibilities
Leadership & Strategy
Support the development and implementation of the organisation’s L&D/PBS strategy in line with St Annes strategic plan. Act as a role model by displaying the values and behaviours, championing a culture of learning, development, and positive change. Deputise for the Head of People Experience as required, including attending meetings and providing updates.
Training & Delivery
Responsible for the coordination and delivery of induction, mandatory, and specialist training programmes. Facilitate engaging training sessions, using a variety of learning methods. Ensure learning content is up-to-date, evidence-based, and aligned with best practice. The postholder will also be required to deliver in house training to a diverse group of learners as and when the business requires.
Operational Oversight
Manage the training calendar and oversee course scheduling, logistics, and trainer allocation. Monitor and report on compliance rates for mandatory training and support managers to improve compliance.
Stakeholder Engagement
Build strong relationships with managers and leadership teams working in partnership to identify Team learning needs. Work collaboratively and flexibly with colleagues within and outside of the people team to develop career pathways and succession planning initiatives. Line manage and mentor members of the L&D/PBS team alongside the Head of People Experience.
Evaluation & Improvement
Evaluate training effectiveness through feedback, observation, and metrics. Use data and insights to recommend improvements and demonstrate impact. Keep abreast of learning technologies, sector trends, and innovative approaches.
Organisational Development
Contribute to the delivery of People projects and OD initiatives, contributing to the design and delivery of workshops to educate and coach managers for the success of self service and increased knowledge and people management skills in line with the business strategy.
Person specification
Qualifications
Essential criteria
- Level 3 qualification or demonstrable experience in a relevant subject, e.g., Health & Social Care, Education and Training. Level 2, or equivalent, in English and Maths (e.g., GCSE Grade A-C)
Experience
Desirable criteria
- Experience in social care, health, or charity sector.
St. Anne’s is working to actively promote equality, diversity and inclusion. We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles. St. Anne\\\’s is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our work force. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on 0113 243 5151 opt 5 if you require any reasonable adjustments.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
- People Experience Lead (PDF, 174.0KB)
Apply online now
Further details / informal visits contact
Name Natallie Shuttleworth Job title Head of People Experience Email address natallie.shuttleworth@st-annes.org.uk
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People Experience Lead employer: St Anne's Community Services
Contact Detail:
St Anne's Community Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Experience Lead
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on St. Anne's values and mission. This will help you tailor your responses and show that you're genuinely interested in creating a great colleague experience.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of People Experience Lead and be ready to share specific examples from your past experiences.
✨Tip Number 3
Don’t forget to ask questions! Prepare thoughtful questions about the team dynamics, ongoing projects, or the training programmes you'll be overseeing. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your interest in the role right from the start. So, don’t hesitate—get your Expression of Interest in!
We think you need these skills to ace People Experience Lead
Some tips for your application 🫡
Show Your Passion: When writing your Expression of Interest, let us know what excites you about the People Experience Lead role. Share your enthusiasm for creating a great colleague experience and how you envision driving positive change in our organisation.
Highlight Your Skills: Make sure to clearly outline what you can bring to the table. Whether it's your leadership skills or experience in learning and development, we want to see how your background aligns with the role and our people strategy.
Set Your Focus: In your application, mention what your main focus would be during the 9-month secondment. This shows us that you’ve thought about how you can contribute effectively and make an impact in this role.
Apply Through Our Website: Don’t forget to submit your Expression of Interest via Trac on our website. It’s the best way to ensure your application gets to us directly and is considered for this exciting opportunity!
How to prepare for a job interview at St Anne's Community Services
✨Know Your Stuff
Before the interview, dive deep into the job description and understand the key responsibilities. Familiarise yourself with St. Anne's values and how they align with your own experiences in people experience and development.
✨Showcase Your Passion
Be ready to discuss what excites you about creating a great colleague experience. Share specific examples from your past roles where you've driven positive change or improved learning and development initiatives.
✨Prepare Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions that show your interest in the role and the organisation. Ask about their current L&D strategies or how they measure the success of training programmes.
✨Demonstrate Leadership Skills
As a People Experience Lead, you'll need to exhibit strong leadership qualities. Be prepared to discuss your approach to mentoring and managing teams, and share examples of how you've successfully led projects or initiatives in the past.
