Outreach Support Worker Hull

Our vision is 'A life without limits for the people we support', which reflects our culture of a knowledgeable, passionate and dedicated workforce. Our Outreach Service provides 1:1 support to people experiencing mental health needs, substance use, learning disabilities and/or autism who live in the community, as well as people in hospital or care settings who are moving back into the community and require support to build networks prior to returning. Our Outreach team requires community travel, so a driving licence is desirable but not essential. We provide person-centred support, so flexibility is essential to meet each individual's needs, which may include working occasional evenings to support with activities.

Applicants who have experience in mental health, substance use, learning disabilities or autism is essential.

Main duties of the job

• Prepare person-centred support plans with clients that reflect their views and aspirations and respect their beliefs and opinions, reviewing and amending them as necessary and considering the client's changing needs and wishes.
• Support clients to fulfil their aspirations, helping them to live as independently as possible, in accordance with their skills and abilities. This may include accompanying them on social visits and events, supporting them with their interests and hobbies, promoting choice, arranging activities and outings, and developing their skills and knowledge.
• Communicate in an open and transparent way with clients and other team members, acting with integrity and doing what you say you will do.
• Where required, provide personal care to clients in a way that respects their choices and dignity, including assistance with washing and toileting.
• Keep appropriate, accurate records, including daily notes, with full involvement of the client.

Working for our organisation

St. Anne's wants to reward its employees for their hard work. Employee benefits include:

• Rising 20 to 25 days plus statutory bank holidays
• 24 Hour Employee Assistance Programme
• Continuous opportunities for ongoing training and career development
• Cycle To Work scheme
• Refer A Friend recruitment initiative
• Flexible working opportunities (where applicable) upon successful completion of probation period
• Group Personal Pension Scheme
• Discounted income protection scheme
• Free car parking at most services
• Free life assurance cover

Detailed Job Description And Main Responsibilities

As an Outreach Support Worker, you will provide high-quality 1:1 person-centred care and support to our clients to enable them to live their best life. You will be passionate about making a difference in our clients' lives, helping them to fulfil their aspirations and ambitions and live as independently as possible. Bringing creativity and a can-do approach, you will personify our values of being Person-Centred, Respectful, Open, Understanding and Dedicated (PROUD).

Ensure that all support and care are provided in a way that protects clients from abuse and exploitation, maintains their dignity, and supports positive risk-taking. Each one of our clients is different and has different needs, and no two days will ever be the same. Support quality inspection processes, cooperating with on-site inspectors in relation to information requests. Work always in accordance with Health and Safety requirements, such as Manual Handling, Food Hygiene, Fire Safety, infection control, and Risk Assessment procedures. Carry out a range of household duties in accordance with the needs of the client, including cooking, cleaning, laundry, and other domestic duties as required. Willing to provide an appropriate level of care and support to clients, in accordance with their care plan including personal care.

Understanding of the importance of maintaining accurate written and numerical records. Ability to undertake a wide range of personal care and domestic duties (specific to each service). Able to carry out the physical requirements of the role including but not limited to climbing stairs, using hoists, pushing wheelchairs, moving people, and night work. Adjustments will be considered in line with the Equality Act where these criteria cannot be met due to a disability. Understand or willing to learn how to use computer packages (such as Word, Outlook and the Internet) and to undertake relevant training and qualification in care if required. Able to work cooperatively as a team member. Able to liaise and communicate effectively with carers, families, inspectors and other external stakeholders.

Person specification

Experience

• Must have relatable experience in mental health, substance use, learning disabilities and autism.

Qualifications

• Care Certificate or required to undertake Care Certificate.
• Current driving licence (desirable).

St. Anne's is working to actively promote equality, diversity and inclusion. We want people from underrepresented groups such as disabled, black and ethnic minority, lesbian, gay, bi, trans, and non-binary (LGBTQ+) communities to apply for all our roles. St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our workforce. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on opt 5 if you require any reasonable adjustments.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.