Clinical Quality and Continuous Improvement Lead in Morley

Help shape the quality of support given to our clients to ensure they live 'a life without limits'. This is a fantastic opportunity for a nurse, someone who has a clinical degree, or level 5 or higher in Health & Social Care with significant experience managing or working in nursing environments to progress their career in a pivotal role by establishing and maintaining the high levels of support given to our clients across all our services. The role will lead on monitoring and developing the quality and continuous improvement of our services.

Working closely with our service managers, you will review services to ensure they are meeting regulatory standards using our Quality Framework to record compliance, facilitate action plans and work on improvements with the service.

Main duties of the job:

• To support the awareness and understanding of quality and assurance systems and processes across the organisation.
• To support in ensuring that systems and processes are in place to meet all the requirements of the regulators for St Anne's.
• To assist in the development of quality metrics to be monitored on an ongoing basis and reported regularly to the Board.
• To assess client and tenant care and make judgements on the appropriateness of care and support ensuring that quality care is provided and promoted across St Anne's.
• Participate in key working groups within the organisation as requested by the Head of Quality and Continuous Improvement.
• Support new Managers to gain an understanding of St Anne's systems and processes.
• Support Managers through an action plan following a Quality and Continuous Improvement audit or CQC audit.
• Support staff and managers in the understanding of the development of a safety culture within the organisation including incident reporting, risk assessment and root cause analysis.
• Support managers and staff to learn from incidents creating a learning organisation.

This is a hybrid role, weekly travel is essential with up to 6 service visits per quarter across the North East and Yorkshire. Holding a valid UK driving license and your own car is highly desirable. Deliver high standards of care (Good ratings) and support within the sector, as well as experience of investigating incidents.

About us: St. Anne's wants to reward its employees for their hard work. Employee benefits include:

• Rising 20 to 25 days plus statutory bank holidays
• 24 Hour Employee Assistance Programme
• Continuous opportunities for ongoing training and career development
• Refer A Friend recruitment initiative
• Flexible working opportunities (where applicable) upon successful completion of probation period
• Discounted income protection scheme
• Free car parking at most services
• Free life assurance cover

Job responsibilities:

• Level 5 in health and social care or higher
• A relevant clinical degree/ideally nursing

Values and Behaviours:

• Demonstration of the values and behaviours expected from staff who work for St Anne's

Previous experience you must have experience of:

• Managing a health and social care setting at deputy manager and higher
• Completing meaningful and supportive audits within services
• Experience of working with various stakeholders (internal and external)
• Experience of coaching and mentoring
• Involving clients effectively to improve outcomes/implementing AIS
• Analysing data to inform practice, learning from incidents, identifying trends
• Writing reports for professional/public consumption.
• Working within a Quality focused team/communicating effectively
• Adhering to process flows, KPIs/deadlines and delivering a wide range of tasks to a high standard.
• Using, navigating and managing the use of digital care systems, specifically Nourish
• Demonstrating professional judgement and taking appropriate action

Knowledge and Skills - you must have knowledge of and demonstrable skills in:

• Nursing/significant clinical experience
• Effective people management and effective communication styles (internally and externally)
• Gap analysis, root cause analysis (RCA) and investigating serious incidents
• Data analysis identifying trends and patterns, working to respond to those appropriately.
• Health and Safety (H&S) within health and social care
• Effective interpersonal skills
• Quality and continuous improvement theory, systems and developing culture
• Up to date CQC methodology and practice
• Driving licence and use of own car for work purposes
• Involvement in training events
• Safeguarding experience (Vulnerable adults) L3 or higher
• Nursing Pin
• Writing and reviewing policies

Person Specification:

• Experience managing a health and social care setting at deputy manager and higher
• Knowledge Level 5 in health and social care or higher

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.