Maintenance Specialist: Joinery, Plumbing & Decorating in Leeds

Are you a skilled tradesperson who takes pride in a job well done? Do you enjoy a role where your hard work directly improves the lives of others?

At St Anne’s Community Services, we provide vital support to our clients, and we need a reliable, high-quality Trades Operative to help us keep our properties safe, warm, and functional. Whether it’s fixing a leak or fitting a skirting board, your work ensures our clients have a place they are proud to call home.

What You’ll Be Doing

• Hands-On Repairs: Using your experience in joinery, plumbing, and decorating to complete repairs to a high standard.
• Customer Care: Arriving on time, keeping tenants updated on what you’re fixing, and making sure their home is left clean and safe.
• First-Time Fixes: Managing your van stock and tools so you can get the job done right on the first visit whenever possible.
• Being Our Eyes and Ears: Using our mobile system to log your work and reporting back if you notice any concerns regarding a client’s wellbeing or property condition.

Main duties of the job

To provide a high‑quality, efficient, and responsive maintenance service that ensures the safety, functionality, and overall condition of St Anne’s Community Services’ properties. The role contributes to well‑maintained environments for clients and colleagues by delivering a wide range of repairs, working collaboratively within the Property Services Team, and upholding organisational standards and regulatory requirements for current and future clients.

We are seeking applicants with practical experience in all aspects of property maintenance particularly in joinery, plumbing, decorating, and carrying out property inspections to support the effective delivery of this service.

Working for our organisation

St. Anne's wants to reward its employees for their hard work. Employee benefits include:

• New pay framework launched in 2025. Rewarding the dedication and work of staff across the charity. Potential increases after 6 months, 2.5 & 5 years.
• Rising annual leave each year to a maximum of 33 days (including statutory holidays).
• 24 Hour Employee Assistance Programme.
• Continuous opportunities for ongoing training and career development.
• Cycle To Work scheme.
• Refer A Friend recruitment initiative.
• Flexible working opportunities (where applicable) upon successful completion of probation period.
• Group Personal Pension Scheme.
• Discounted income protection scheme.
• Free car parking at most services.
• Free life assurance cover.

Detailed Job Description And Main Responsibilities

Service Delivery & Appointment Management: Undertake repair works as scheduled by the Repairs Contact Centre, across both occupied and empty properties. Attend all appointments promptly and keep tenants informed of the work being undertaken, including expected timescales and any necessary updates. Respond to requests from the Repairs Contact Centre to attend emergency appointments as required. Take all reasonable steps to reduce the number of “no access” visits, including attempting tenant contact when a property is unattended.

Quality Of Work & Property Care: Carry out all repairs to a high standard, ensuring that dust, debris, and disruption within tenanted homes are kept to a minimum. Leave all properties in a clean, safe, and acceptable condition upon completion of works. Maintain tools, equipment, and van stock to required standards to support efficient completion of repairs, including first‑time fix wherever possible.

Health, Safety & Compliance: Follow all safe systems of work, risk assessments, and relevant health and safety procedures at all times. Wear all provided personal protective equipment (PPE) correctly and consistently in line with St Annes requirements and specific risk assessments and method statements, ensuring it is used, maintained, and stored in accordance with health and safety requirements.

Recording, Reporting & System Use: Promptly record all visit outcomes in the housing management system, ensuring detailed and accurate notes, including start and finish times. Share relevant tenancy‑related information with housing service colleagues, including issues such as hoarding, safeguarding concerns, or properties in poor condition.

Person specification

Qualifications

• Essential criteria: Possession of current driving licence.
• Desirable criteria: Appropriate technical qualification(s) e.g. City and Guilds, NVQ or equivalent.

Experience

• Essential criteria: Basic knowledge of Health and Safety regulations.
• Desirable criteria: Minimum 3 years experience in a similar trades environment.

St. Anne’s is working to actively promote equality, diversity and inclusion. We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles. St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our workforce. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on 0113 243 5151 opt 5 if you require any reasonable adjustments.