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- Tasks: Support women in emergency housing, helping them achieve their aspirations and live independently.
- Company: St. Anne's, a compassionate organisation dedicated to empowering vulnerable women.
- Benefits: Generous holiday allowance, flexible working, training opportunities, and employee assistance programme.
- Why this job: Make a real difference in women's lives while developing your skills in a supportive environment.
- Qualifications: Basic IT skills and a passion for helping others; care experience is a plus.
- Other info: Join a diverse team committed to equality and inclusion.
The predicted salary is between 21800 - 25300 £ per year.
Our ‘Somewhere Safe to Stay’ hub offers emergency housing provision for women with complex needs who are street homeless or vulnerably housed. The service operates a 24-hour female staff provision, including access to specialist domestic abuse support and utilises a multi-agency approach to ensure the needs of the clients are met. The role is full-time, with shifts of 12.5 hours, including days, waking nights, weekends, and Bank Holidays.
Main duties of the job:
- Person Centred: Prepare person-centred support plans with clients which reflect their views and aspirations and respect their beliefs and opinions, reviewing and amending them as necessary and considering the client’s changing needs and wishes.
- Respectful: Support clients to fulfil their aspirations, helping them to live as independently as possible, in accordance with their skills and abilities. This may include accompanying them on social visits and events, supporting them with their interests and hobbies, promoting choice, arranging activities and outings, and developing their skills and knowledge.
- Open: Communicate in an open and transparent way with clients and other team members, acting with integrity and doing what you say that you will do.
- Understanding: Where required, provide personal care to clients in a way that respects their choices and dignity, including assistance with washing and toileting.
- Dedicated: Keep appropriate, accurate records, including daily notes, with full involvement of the client.
Working for our organisation:
- Rising 20 to 25 days plus statutory bank holidays
- 24 Hour Employee Assistance Programme
- Continuous opportunities for ongoing training and career development
- Cycle To Work scheme
- Refer A Friend recruitment initiative
- Flexible working opportunities (where applicable) upon successful completion of probation period
- Group Personal Pension Scheme
- Discounted income protection scheme
- Free car parking at most services
- Free life assurance cover
Detailed Job Description And Main Responsibilities:
As a Support Advice Resource Co-ordinator, you will provide high quality care and support to our clients to enable them to live their best life. You will be passionate about making a difference to our client’s lives, helping them to fulfil their aspirations and ambitions. Bringing creativity and a can-do approach, you will personify our values of being Person-Centred, Respectful, Open, Understanding and Dedicated (PROUD).
The role involves:
- Building strong professional relationships with supporting agencies to facilitate person centred care.
- Working using a trauma informed approach with clients to encourage engagement and providing compassionate, informed, choice-based support at every step of the process.
- Maintaining accurate records, facilitating communication with partner agencies, and completing mandatory and service specific training.
- Ensuring that all support and care are provided in a way that protects clients from abuse and exploitation, maintains their dignity, and supports positive risk-taking.
- Understanding the importance of maintaining accurate written and numerical records.
- Learning how to use computer packages (such as Word, Outlook and the Internet) and undertaking relevant training and qualification in care if required.
- Working cooperatively as a team member.
- Liaising and communicating effectively with carers, families, inspectors and other external stakeholders.
Person specification:
- Essential criteria: Good basic IT knowledge, including use of Outlook and Teams.
- Desirable criteria: Previous experience working in care (employment or carer at home).
St. Anne’s is working to actively promote equality, diversity and inclusion. We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles. St. Anne’s is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our workforce. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job.
Female Support Advice Resource Co-ordinator SSTS - Full-time in Leeds employer: St Anne's Community Services
Contact Detail:
St Anne's Community Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Female Support Advice Resource Co-ordinator SSTS - Full-time in Leeds
✨Tip Number 1
Get to know the organisation! Research St. Anne's and their values. When you understand what they stand for, you can tailor your approach during interviews to show how you embody those values.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the role and help you make a memorable impression.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences that showcase your person-centred approach and ability to work in a team. Practice makes perfect!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Female Support Advice Resource Co-ordinator SSTS - Full-time in Leeds
Some tips for your application 🫡
Be Person-Centred: When writing your application, make sure to highlight your experience in creating person-centred support plans. Show us how you respect clients' views and aspirations, and how you've adapted your approach based on their changing needs.
Show Your Respectful Side: We want to see how you support clients in achieving their goals. Share examples of how you've helped individuals live independently and how you've promoted their choices and interests in previous roles.
Communicate Openly: In your application, demonstrate your ability to communicate transparently with clients and team members. We value integrity, so share instances where you've followed through on commitments and built trust within a team.
Highlight Your Understanding: Make sure to mention any relevant experience you have in providing personal care while respecting clients' dignity. If you're willing to learn new skills, let us know! We appreciate candidates who are open to training and development.
How to prepare for a job interview at St Anne's Community Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and values of the organisation, especially the importance of being Person-Centred, Respectful, Open, Understanding, and Dedicated. This will help you tailor your answers to show how you embody these values.
✨Prepare Real-Life Examples
Think of specific situations from your past experiences where you've demonstrated skills relevant to the role. Whether it’s providing support to clients or working collaboratively with a team, having concrete examples ready will showcase your ability to handle the responsibilities of the position effectively.
✨Show Your Passion for the Cause
This role is all about making a difference in the lives of women facing complex needs. Be prepared to discuss why you’re passionate about this work and how your personal values align with the mission of the organisation. Authenticity can really set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if the organisation is the right fit for you. Consider asking about the team dynamics, training opportunities, or how they measure success in this role.
