First Line Manager/Care Manager - Queensway in Huddersfield

Job Overview

First Line Manager/Care Manager – Queensway. Full‑time 37.5 hours per week. Salary £37,167.31 per annum. You will lead, develop and support people with physical or learning disabilities to live a healthy and happy life, working within a Person‑Centred, Respectful, Open, Understanding and Dedicated (PROUD) framework.

Key Responsibilities

• Staff Management & Development – recruit, induct, develop and manage staff in a professional and supportive manner.
• Training & Performance Alignment – identify, review and address training and development needs of the team, aligning with strategic objectives.
• Service Quality & Best Practice – promote and implement current best practices to keep services responsive and effective.
• Client Rights & Environment – uphold the rights, dignity and wellbeing of clients, ensuring a safe and stimulating environment.
• Personal Development – collaborate with the Area Manager to identify and address your own development needs.
• Client Involvement & Empowerment – maximise opportunities for client participation in planning, delivery and evaluation, fostering inclusion.

Strategic & Compliance Responsibilities

• Collaborate with stakeholders to maintain effective working relationships across teams and external organisations.
• Contribute to policy development and service innovation for continuous improvement.
• Ensure full compliance with legal, regulatory and contractual obligations and adhere to organisational values and procedures.
• Take accountability for service quality, implementing assurance measures and reviewing performance.
• Manage operational efficiency, minimise voids, and optimise resource use for continuity of care.

Person Specification

• Experience of support/care work relevant to the service.

Qualifications

• Essential – Experience of support/care work relevant to the service.
• Desirable – Current driver licence; Level 3 qualification in Health and Social Care and/or Management.

Benefits

• 20‑25 days holiday plus statutory bank holidays.
• 24‑hour Employee Assistance Programme.
• Continuous training and career development opportunities.
• Cycle‑to‑Work scheme.
• Refer‑A‑Friend recruitment initiative.
• Flexible working where applicable, post‑probation.
• Group Personal Pension Scheme.
• Discounted income protection scheme.
• Free car parking at most services.
• Free life assurance cover.

Equality, Diversity & Inclusion

We are a Disability Confident employer and actively promote equality, diversity and inclusion. Applicants from underrepresented groups – including disabled, black, ethnic minority, LGBTQ+ communities – are encouraged to apply. Reasonable adjustments are available.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management (Health & Social Care)