CQC Registered Manager - Daleholme & Jenkin Lodge in Carnforth

£38,468 per annum. In this role you will be leading, developing, and supporting people with physical or learning disabilities to live a healthy and happy life. You will ensure that client-focused services are delivered and developed effectively and efficiently, in line with policy, best practice guidance, legislation and our values of being Person-Centred, Respectful, Open, Understanding and Dedicated (PROUD).

Job Overview:

• Make an Impact – Help create a true “home away from home,” delivering safe, person‑centred care that offers reassurance, dignity and vital support to clients.
• Professional Growth – We are committed to your development and will support you to progress professionally, including a Level 5 Diploma in Leadership & Management.
• Your Role – As the Registered Manager, you will be the driving force, ensuring regulatory compliance while nurturing a culture of warmth, respect and continuous improvement.
• Uphold Excellence – Lead the service to maintain and enhance high standards of quality, safety and care. Lead and inspire the team, encouraging learning and reflective practice.
• Champion Inclusion – Oversee truly person‑centred support that reflects the individual needs, choices and aspirations of the people we support.

What You’ll Bring:

• A compassionate leader with an understanding of supporting people with learning disabilities.
• A proactive, confident approach to CQC requirements and service improvement.

Main duties of the job:

• Staff Management and Development – Ensure that all staff within your service are recruited, inducted, developed, and managed in a professional and supportive manner, in line with organisational policies and values.
• Training and Performance Alignment – Identify and address the training and development needs of your team, ensuring these are regularly reviewed and aligned with the strategic objectives of St. Anne’s services.
• Service Quality and Best Practice – Promote and implement current best practices in service delivery, ensuring your service remains responsive, effective, and informed by the latest sector developments.
• Client Rights and Environment – Uphold and promote the rights, dignity, and wellbeing of clients or residents, ensuring a safe, healthy, and stimulating environment that supports their individual needs and aspirations.
• Personal Development – Work collaboratively with your Area Manager to identify and address your own development needs, ensuring your growth aligns with service goals and leadership expectations.
• Client Involvement and Empowerment – Maximise opportunities for client participation in service planning, delivery, and evaluation, fostering a culture of inclusion and empowerment.

Working for our organisation:

• Rising 20 to 25 days plus statutory bank holidays.
• 24 Hour Employee Assistance Programme.
• Continuous opportunities for ongoing training and career development.
• Cycle To Work scheme.
• Refer A Friend recruitment initiative.
• Flexible working opportunities (where applicable) upon successful completion of probation period.
• Group Personal Pension Scheme.
• Discounted income protection scheme.
• Free car parking at most services.
• Free life assurance cover.

Detailed Job Description And Main Responsibilities:

• Collaborative Working and Stakeholder Engagement – Establish and maintain effective working relationships within your team(s), across departments, and with external organisations, agencies, and professionals whose roles intersect with or influence your service area. Promote a culture of open communication and collaboration to ensure cohesive service delivery and shared goals.
• Strategic Contribution and Organisational Development – Actively contribute to the ongoing development and strategic direction of St. Anne’s by identifying and promoting opportunities aligned with the organisation’s overarching corporate aims. Participate in the formulation and review of policies, procedures, and service innovations to support continuous improvement and organisational growth.
• Compliance and Governance – Ensure that you and your team consistently uphold and adhere to St. Anne’s core values, beliefs, policies, and procedures. Maintain full compliance with all relevant legal, regulatory, and contractual obligations, ensuring that standards are met or exceeded at all times.
• Service Quality and Accountability – Take full responsibility and accountability for the quality and effectiveness of the service delivered within your designated area. Implement quality assurance measures and regularly review service performance to drive excellence and meet the needs of service users.
• Operational Efficiency and Resource Management – Proactively implement strategies to minimise service voids, ensuring optimal use of resources and continuity of care.

Person specification:

• Experience Desirable criteria – Previous experience working in care (employment or carer at home).
• Qualifications Essential criteria – Care Certificate or required to undertake Care Certificate. Desirable criteria – Current driver licence.

Equality, Diversity and Inclusion:

St. Anne’s is working to actively promote equality, diversity and inclusion. We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles. St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our workforce. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on 0113 243 5151 opt 5 if you require any reasonable adjustments.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.