Job overview
Team Leader & Support Worker Split Post
Bradford
The postholder will work across multiple Supported Living services throughout the Bradford area, providing flexible operational support where required. Our services support adults with a range of needs, including learning disabilities, autism, physical disabilities, sensory impairments, and complex health needs. The role may involve providing person-centred support with personal care, medication administration, manual handling, mobility support, meal preparation, emotional support, community access, and promoting independence. Experience in personal care and manual handling is beneficial, although full training can be provided for the right candidate.
Due to the nature of the role, a variety of shift patterns will be worked, including weekdays, weekends, bank holidays, and occasional unsocial hours in line with service needs. The role is based on a five-day working week; however, working days may vary to ensure effective service provision and management cover across all locations.
The position consists of 27.5 hours of Team Leader duties and 10 hours of direct support/on-shift work per week. The 10 support hours are flexible and will be allocated across services as required to provide cover, maintain safe staffing levels, support people using services, and respond to operational demands.
The postholder will be expected to travel between services within the Bradford area and demonstrate flexibility in working arrangements to meet the needs of the organisation and the people we support. A driving licence would be desirable for this role due to the need to travel between services.
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Working for our organisation
St. Anne's wants to reward its employees for their hard work. Employee benefits include;
- New pay framework launched in 2025. Rewarding the dedication and work of staff across the charity. Potential increases after 6 months, 2.5 & 5 years.
- Rising annual leave each year to a maximum of 33 days (including statutory holidays)
- 24 Hour Employee Assistance Programme
- Continuous opportunities for ongoing training and career development
- Cycle To Work scheme
- Refer A Friend recruitment initiative
- Flexible working opportunities (where applicable) upon successful completion of probation period
- Group Personal Pension Scheme
- Discounted income protection scheme
- Free car parking at most services
- Free life assurance cover
Detailed job description and main responsibilities
1. Supporting the manager in ensuring that all staff employed within your service are recruited, developed, supported, supervised, trained and managed in an appropriate and professional manner.
2. Addressing the training and development needs of yourself and staff and ensuring that they are reviewed against St. Anne’s service objected.
3. Maintaining the quality of the service provided within your defined service.
4. Ensuring that you and staff within your section comply with St. Anne’s values and beliefs, policies and procedures. In addition that any legal or contractual obligations are fully met.
5. Ensuring that your service(s) have access to, and use the best current thinking and practice in the delivery of those services.
6. Contributing to the successful future development of St. Anne’s by highlighting opportunities within the broad corporate aims of the organisation. This will include contributions to policy and procedures and to service developments.
7. Monitoring your service(s) in such a way that timely corrections are possible.
8. Establishing and maintaining effective links within your teams, with other organisations, and agencies or workers whose role(s) may impact upon your service area.
9. Ensuring that staff respect the rights of service users with whom they work and for providing a healthy, safe and stimulating environment for both service users and staff.
10. Deputising for the manager in their absence.
11. Communicating effectively within your workplace, within your team, and within the organisation.
12. Ensuring that as an individual, and as part of a team, that resources are used appropriately and that all necessary steps are taken to avoid fuel energy waste.
13. Maximising the opportunities for service user participation.
14. Making a commitment to the values of diversity and inclusion and St. Anne’s Equal Opportunities policies.
15. Following a person-centred planning approach, with relevant consultation and service user involvement.
16. Assisting in the protection of service users from all forms of abuse. Reporting all allegations of abuse and supporting any necessary follow up action.
17. Developing support plans for service users with relevant authorities and supporting service users flexibly in their implementation. Involving service users and other relevant people (e.g. carers, family, friends and other professionals) in ensuring that support plans are reviewed annually to take account of service users’ wishes and preferences and to improve services.
18. Respecting information given by service users or their representatives in confidence and handling such information in accordance with the Data Protection Act and St. Anne’s policies.
19. Being aware of St. Anne’s Health and Safety policies and your own responsibility for adopting safe working practices to protect yourself, staff, service users and people in the community.
20. Establishing individual procedures for service users in relation to risk taking in daily living and encouraging a focus on positive behaviour.
21. Identifying any risks involved in working with individual service users and their environment and taking appropriate action to remove minimise the risk involved.
22. Ensuring that communication with a service user is in a language and format that the service user can understand.
23. Promoting independent living and supporting service users in making decisions in relation to their own lives.
24. Following effective procedures for the safe handling of service users’ money and property and supporting service users in dealing with benefit claims.
25. Helping to maintain the security and safety of the service users and resolving tenancy issues.
26. Undertaking housing roles as agreed between St. Anne’s and the housing provider.
27. Maintaining accurate and appropriate records.
28. Arranging and attending regular meetings with staff and service users.
29. Achieving and maintaining relevant qualifications and meeting appropriate care standards or sector training requirements
St. Anne’s is working to actively promote equality, diversity and inclusion.
We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles.
St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our work force. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on 0113 243 5151 opt 5 if you require any reasonable adjustments.
Team Leader & Support Worker Split Post Bradford - Full-time Hours employer: St Anne's Community Services
St Anne’s Community Services is an exceptional employer, dedicated to empowering lives through person-centred care. With a strong focus on values-driven practices, employees benefit from a supportive work culture that prioritises professional development and meaningful engagement. Working across the UK, you will have the unique opportunity to make a real difference in people's lives while advancing your career in a rewarding charity environment.
Contact Details:
St Anne's Community Services Recruitment Team
