Assistant Manager

We are looking for an Assistant Manager who will support the home manager and Deputy Manager in the running of the home and work in a direct care capacity on a day-to-day basis. Ensuring the home is operating to a high standard, including maintaining adequate staffing and implementation of staff training.
Rate of Pay
To be discussed at interview
Contract Type
Permanent
Contract Hours
40 hours (Alternate weekends)
Welwyn Garden City – St Andrews
Leadership & Support
Working in care can be challenging, but it\’s also one of the most rewarding jobs that you can do. When you join the B&M Care family, our \’whole home approach\’ ensures that you will be supported as part of a caring, compassionate team.
Duties and responsibilities include, but not limited to :

• To assist the Manager and Deputy Manager in the running of the home in an efficient and
  caring manner.
• Be responsible for the supervision of staff
• Work in a direct care capacity on a day to day basis.
• To be directly responsible to the Home Manager, or their appointed representative in
  respect of all duties performed. Subject to the terms and conditions of the contract of
  employment.
• To work in line with the Company\’s culture and ethos promoting Commitment, Connection
  and Compassion within daily duties.
• To support the management team with encouraging staff to work in line with the
  Company\’s core values of Commitment, Connection and Compassion, by demonstrating
  these behaviours within all aspects of the role.

Duties of the Manager/Deputy Manager to be assumed by the Assistant Manager in their absence:

• Ensure that there is provision for therapy to deal with the spiritual, emotional, physical,
  mental and religious needs of residents.
• Ensure that the home is operating to a high standard and acceptable to the requirements
  of the proprietors, the Local Authority, Social Services and the Fire Prevention Officer.
• To assist in the development, implementation and maintenance of appropriate training for
  staff.
  August 2024
• To have designated responsibility for the ordering, recording, administration and disposal
  of the Homes medication system
• Assisting with maintaining adequate staffing levels and the correct mix of staff
• The purchase of food. Responsibility for the serving of nutritious balanced meals suitable
  for elderly persons and the manner in which meals are cooked and presented.
• The keeping of resident\’s accounts in a manner acceptable to the proprietors.
• To undertake simple book keeping and to ensure that monthly invoices and returns are
  forwarded to Head Office.
• Ensure that all required records are kept with regard to the requirements of the Local
  Authority, the Health Authority and central government legislation.
• Supervise the cleaning of the home in order to maintain a high standard of cleanliness.
• Endeavour to achieve a high compliment of residents.
• To be aware of, and take responsibility for fire prevention procedures, fire prevention
  equipment and the training of staff with regard to fire prevention and emergency
  evacuation procedures
• Ensuring confidentiality of all information
• Liaising with GP\’s, nurses and other allied professionals
• Supervise the laundering of resident\’s clothing and the home\’s linen in order to maintain a
  high standard of personal and general home cleanliness.
• Ensure and encourage staff members to take a personal interest in the residents and the
  home, in order to create an atmosphere conductive to a happy and caring home.
• Monitor and control all income and expenditure and work within the budget as supplied by
  Head Office.
• To take part in the pre-admission assessment of prospective service users
• To attend call outs where necessary to ensure the safety of the home as part of planned
  out of hours support to the home and on an ad hoc basis.

Essential Skills, Characteristics and Experience:

• Effective communication with all levels
  of staff including drafting professional
  emails and letters.
• To be a positive leader and role model,
  to lead by example.
• Ability to manage own time effectively.
• Ability to work under pressure and to be
  flexible within role.
• To be passionate about person centred
  care and the resident\’s wellbeing.
• Ability to develop staff and recognise
  key strengths amongst team.
• Ability to motivate, encourage and
  engage with staff at all levels.
• To be business minded and maintain a
  professional attitude to work at all
  times.
• To hold a clean full UK driving licence

Desirable

• Desire to develop within role.
• To be considering working towards
  NVQ Level 5 or Registered Manager
  Award (RMA) or equivalent.

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