At a Glance
- Tasks: Lead and motivate the bar team while ensuring excellent customer service.
- Company: Join a vibrant venue with a focus on teamwork and customer experience.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Great chance to develop your career in a fast-paced setting.
- Why this job: Be part of a dynamic environment where your leadership makes a difference.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 24300 - 29700 £ per year.
Role Overview
To support, lead and motivate the team to meet sales, profit and compliance targets. To run shifts independently and ensure delivery of excellent customer service, correct product specification, and a clean, safe and legal workplace. The role includes deputising for the Bar Manager and taking full responsibility for the bars in their absence.
Key Responsibilities
- Operational Management
- Oversee and guide bar operations, leading by example
- Run shifts independently and ensure smooth execution
- Ensure opening and closing procedures are followed correctly
- Apply “stand back and look” (SBAL) standards across all areas
- Maintain presentation, cleanliness, and operational consistency
- Customer Experience & Standards
- Deliver excellent customer service at all times
- Ensure all products are served to correct specification
- Maintain strong visibility and engagement with customers
- Respond to customer feedback positively and implement improvements
- Commercial & Financial Management
- Support achievement of sales and profit targets
- Work with the Bar Manager on forecasting and cost control
- Assist in managing profit and loss performance
- Maximise sales opportunities and commercial performance
- Manage stock, deliveries, and shrinkage control
- Complete line checks, wastage logs, and investigate variances
- Team Leadership & People Management
- Support, lead and motivate the team
- Assist with recruitment, induction, and training processes
- Conduct probation reviews and training reviews
- Support performance management, attendance, and disciplinary processes
- Manage rotas aligned to sales and labour targets
- Support development and succession planning
- Compliance, Governance & Risk
- Ensure adherence to SOPs and company policies
- Maintain a clean, safe, and legal environment
- Enforce licensing, food safety, and health & safety requirements
- Ensure incidents, complaints, and issues are recorded appropriately
- Systems & Administration
- Maintain office administration in line with GDPR and company requirements
- Use operational systems and reporting tools
- Stay up to date with management action packs and operational briefs
- Maintenance & Facilities
- Monitor and manage maintenance issues
- Liaise with contractors to resolve issues efficiently
- Deputising Responsibilities
- Deputise for the Bar Manager when required
- Take full operational and commercial responsibility in their absence
- Ensure continuity of leadership and decision-making across all areas
- Financial Responsibilities
- Support delivery of bar financial targets
- Assist in managing budgets, costs, and stock
- Contribute to profitability through cost control and sales growth
- Ensure efficient use of labour and resources
- Key Outcomes
- Consistently high operational and customer service standards
- Strong shift delivery and team performance
- Effective support to Bar Manager and leadership continuity
- Achievement of sales and profit targets
- Fully compliant and well-managed pub operation
- Demonstrates strong leadership and accountability
- Effective communicator with strong organisational skills
- Calm and resilient in a fast-paced environment
- Professional, motivated, and proactive
- Strong work ethic and attention to standards
Person Specification
Expected Behaviours
Deputy Venues Manager in Saint Andrews employer: St Andrews Students Association
The University of St Andrews Students’ Association is an exceptional employer, offering a vibrant work culture that prioritises student engagement and development. As a Pub Shift Manager, you will enjoy the unique opportunity to lead a dynamic team in a renowned institution, with access to professional growth and a supportive environment that values your contributions to enhancing the student experience.
Contact Details:
St Andrews Students Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Venues Manager in Saint Andrews
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like St Andrews Students Association. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to St Andrews Students Association
Don't be shy about reaching out to St Andrews Students Association directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Venues Manager in Saint Andrews
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about St Andrews Students Association and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at St Andrews Students Association
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
