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For Companies At a Glance
- Tasks: Provide exceptional customer service and manage patient inquiries and appointments.
- Company: A caring healthcare practice in Stalybridge focused on patient-centric care.
- Benefits: Flexible hours, supportive team environment, and valuable experience in healthcare.
- Why this job: Make a difference in patients' lives while developing your customer service skills.
- Qualifications: Previous customer service experience and multitasking abilities in a busy setting.
- Other info: On-site role with opportunities for personal growth in the healthcare field.
The predicted salary is between 24000 - 36000 £ per year.
A healthcare practice in Stalybridge seeks a GP Practice Receptionist. This role requires exceptional customer service skills and the ability to manage inquiries and appointments effectively.
Responsibilities include:
- Greeting visitors
- Scheduling
- Handling phone calls
- Maintaining accurate patient records using Docman 10
Flexibility is essential as the successful candidate will cover for holidays and sickness. The ideal applicant should have previous customer service experience and be comfortable multitasking in a busy environment. The position is on-site, without remote work options.
Patient-Centric Medical Receptionist (30h/Week) in Stalybridge employer: St. Andrew's House Medical Centre
Contact Detail:
St. Andrew's House Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient-Centric Medical Receptionist (30h/Week) in Stalybridge
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Brush up on your customer service skills and be ready to showcase how you can handle inquiries and appointments like a pro. We want to see that you’re not just a fit for the job, but that you’re genuinely excited about it!
✨Tip Number 2
Practice makes perfect! Before your interview, try role-playing common scenarios you might face as a receptionist. This will help you feel more confident when it comes to greeting visitors or managing phone calls. We believe in being prepared, so don’t skip this step!
✨Tip Number 3
Flexibility is key in this role, so be ready to discuss how you can adapt to cover for holidays and sickness. Share examples from your past experiences where you’ve had to step up or adjust your schedule. We love seeing candidates who are team players!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make a difference in patient care. Let’s get you that interview!
We think you need these skills to ace Patient-Centric Medical Receptionist (30h/Week) in Stalybridge
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled inquiries and managed appointments in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Patient-Centric Medical Receptionist. Mention your ability to multitask and work in a busy environment, as these are key for us.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the perfect fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the hiring process!
How to prepare for a job interview at St. Andrew's House Medical Centre
✨Know Your Stuff
Familiarise yourself with the healthcare practice and its services. Understand the role of a GP Practice Receptionist, especially the importance of customer service and managing appointments. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about situations where you handled difficult inquiries or multitasked effectively. This will demonstrate your ability to thrive in a busy environment, which is crucial for this role.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to reception duties, such as handling phone calls or scheduling appointments. Practising your responses will help you feel more at ease during the actual interview.
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewer about the practice and the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if the workplace is the right fit for you. Questions about their use of Docman 10 or how they handle busy periods can be particularly insightful.
