At a Glance
- Tasks: Welcome visitors, manage appointments, and handle patient enquiries in a busy GP practice.
- Company: Friendly three-partner GP Practice in Stalybridge, Tameside.
- Benefits: Flexible hours, supportive team environment, and valuable experience in healthcare.
- Why this job: Join a dynamic team and make a difference in patients' lives every day.
- Qualifications: Customer service experience and ability to multitask in a fast-paced setting.
- Other info: Opportunity for career growth and development in the healthcare sector.
The predicted salary is between 13000 - 15600 £ per year.
St Andrews House Medical Centre, Stalybridge, Greater Manchester SK15 2AU
Medical Receptionist
30 hours per week - flexibility needed
We are a friendly three-partner GP Practice in the Stalybridge, Tameside area, and we are looking to recruit a medical receptionist to join our busy team. As the front of the house for the Practice, you should enjoy working with the general public and dealing with their enquiries; excellent customer service skills are therefore essential.
Main duties of the job:
- Greeting and welcoming visitors
- Scheduling
- Carrying out requests from management as needed
- Maintaining stock and ordering supplies
- Answering emails and sorting post
- Answering phone calls and transferring them as necessary
- Any other duties required by the GP practice and consistent with the role
Job responsibilities also include assisting with queries, scanning documentation onto clinical records using Docman 10, ensuring correct coded information and good record keeping guidelines are followed to a high standard, liaising with doctors and community teams, attending monthly practice meetings, accepting and returning of medical records in line with policy, checking surgery emails and responding and any other task assigned to you by the GP partner which fits with your skills and attributes.
About us:
Experience: The right candidate should be able to evidence their customer care experience as this is essential as well as being computer literate and be able to multi-task in a busy environment.
Flexibility: The job also does rely on a certain amount of flexibility to cover holidays and sickness - flexible over 5 days Mondays to Fridays.
Start Date: ASAP
Person Specification:
We invite applications from candidates with previous customer service experience. The candidate will be able to multitask in a busy environment.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
GP Practice Receptionist-30 hour/week -12 Months Fixed Term in Stalybridge employer: St. Andrew's House Medical Centre
Contact Detail:
St. Andrew's House Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Practice Receptionist-30 hour/week -12 Months Fixed Term in Stalybridge
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on St Andrews House Medical Centre. Familiarise yourself with their services and values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and multitasking. Think of examples from your past experiences that highlight your skills. We all know that a little rehearsal can boost your confidence!
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Make sure you look professional and approachable. A smart appearance can set the tone for a positive interaction right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace GP Practice Receptionist-30 hour/week -12 Months Fixed Term in Stalybridge
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've dealt with the public in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. Mention how your skills align with the responsibilities listed, especially around multitasking and handling enquiries.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our friendly practice!
How to prepare for a job interview at St. Andrew's House Medical Centre
✨Know Your Role
Make sure you understand the responsibilities of a GP Practice Receptionist. Familiarise yourself with tasks like scheduling appointments, handling patient enquiries, and using systems like Docman 10. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this position, prepare examples from your past experiences where you've successfully dealt with customers or resolved issues. Be ready to discuss how you handle difficult situations and maintain a friendly demeanour under pressure.
✨Demonstrate Flexibility
This role requires flexibility, so be prepared to discuss your availability and willingness to cover for colleagues. Share any previous experiences where you adapted to changing circumstances or took on additional responsibilities to support your team.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the practice or the team dynamics. This shows your enthusiasm for the role and helps you gauge if the practice is the right fit for you. For example, ask about the team culture or how they handle busy periods.