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- Tasks: Manage daily shop operations, oversee volunteers, and ensure excellent customer service.
- Company: Join St Andrew’s Hospice, a charity dedicated to providing compassionate palliative care in Lanarkshire.
- Benefits: Enjoy flexible working, generous leave, and access to NHS staff benefits.
- Why this job: Make a real impact in the community while developing your retail management skills.
- Qualifications: Experience in retail management and strong interpersonal skills are essential.
- Other info: Applications close on 8th June 2025; apply early as we may close the advert sooner.
The predicted salary is between 22386 - 23969 £ per year.
SAH Band 2 £22,386 – £23,969 pro rata per annum 35 hours per week, 5 days Monday to Saturday.
Who are we?
St Andrew’s Hospice is a registered charity providing specialist palliative care for patients with life-limiting conditions requiring complex symptom management and end-of-life care. It is Lanarkshire’s specialist hospice, offering multidisciplinary support to patients, their families, and carers. The service is provided free of charge to the adult population of North and South Lanarkshire and is accessible to all, regardless of race, gender, or creed. The Hospice values underpin our core beliefs and guide all our activities. Our values are: Human Dignity, Compassion, Justice, Advocacy, and Quality.
What is the role?
As the Shop Manager, your primary responsibility is to oversee the daily operations of our Retail Store, aligning with the organisation’s goals and values. Your duties include strategic planning, volunteer management, customer service, and financial oversight, all aimed at maximising shop profitability and supporting our charitable objectives.
What we expect of you?
- Lead with passion and expertise in retail management.
- Operate tills, handle cash, maintain accurate financial records, and manage stock control for donated and branded goods.
- Experience in managing a retail store from startup to achieving high-volume sales targets.
- Build and foster good relationships within the local community.
- Demonstrate flexibility, strong interpersonal skills, effective time management, and the ability to supervise volunteers.
- Stay informed about market trends and create an attractive shopping environment to enhance the success of the hospice shop.
Benefits of working with us include:
- A warm and supportive working environment.
- Unsocial hours payments (where relevant).
- Generous annual leave entitlement.
- Induction programme.
- Employee assistance programme.
- Counselling services.
- Occupational health support.
- Contributory pension scheme.
- Flexible working practices.
- NHS staff benefits scheme.
Closing date for applications is: 8th June 2025. Anticipated interview date: TBC. We reserve the right to close this advert early if sufficient applications are received. This position is not an NHS appointment, and any offer is subject to satisfactory references and disclosure checks. If you do not hear from us within 10 days of the closing date, please assume you have not been shortlisted this time.
Shop Manager - Larkhall employer: St Andrews Hospice
Contact Detail:
St Andrews Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager - Larkhall
✨Tip Number 1
Familiarise yourself with St Andrew’s Hospice and its values. Understanding their commitment to human dignity, compassion, and community will help you align your approach during the interview and demonstrate that you share their ethos.
✨Tip Number 2
Highlight your experience in retail management by preparing specific examples of how you've successfully led a team or improved sales in previous roles. This will show your potential to maximise shop profitability effectively.
✨Tip Number 3
Network within the local community before your interview. Building relationships with local businesses and organisations can provide insights into community needs and demonstrate your commitment to fostering good relationships as a Shop Manager.
✨Tip Number 4
Stay updated on current retail trends and customer preferences. Being knowledgeable about what attracts customers can help you discuss strategies for creating an attractive shopping environment during your interview.
We think you need these skills to ace Shop Manager - Larkhall
Some tips for your application 🫡
Understand the Organisation: Familiarise yourself with St Andrew’s Hospice, its values, and its mission. Highlight how your personal values align with theirs in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail management, particularly any roles where you oversaw operations or managed a team. Use specific examples to demonstrate your achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to charitable work. Mention your understanding of the hospice's goals and how you can contribute to their success.
Follow Application Instructions: Ensure you download the correct application form and fill it out completely. Pay attention to detail and submit it via email as instructed, making sure to meet the deadline.
How to prepare for a job interview at St Andrews Hospice
✨Understand the Organisation's Values
Before your interview, take some time to familiarise yourself with St Andrew’s Hospice's core values: Human Dignity, Compassion, Justice, Advocacy, and Quality. Be prepared to discuss how these values resonate with you and how you can embody them in your role as Shop Manager.
✨Showcase Your Retail Management Experience
Highlight your previous experience in retail management, especially any roles where you successfully managed a store from startup to achieving high sales targets. Prepare specific examples that demonstrate your strategic planning and financial oversight skills.
✨Emphasise Community Engagement
As a Shop Manager, building relationships within the local community is crucial. Think of ways you've previously engaged with the community or how you plan to do so in this role. Be ready to share ideas on how to attract more customers and foster goodwill.
✨Demonstrate Flexibility and Leadership Skills
The role requires strong interpersonal skills and the ability to supervise volunteers. Prepare to discuss situations where you've had to adapt quickly or lead a team effectively. Highlight your time management skills and how you prioritise tasks in a busy retail environment.
