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- Tasks: Lead and manage our charity shop, ensuring smooth operations and community engagement.
- Company: St Andrew’s Hospice, a compassionate charity providing vital palliative care.
- Benefits: Competitive salary, generous leave, flexible working, and ongoing learning opportunities.
- Why this job: Make a real difference in the community while developing your retail management skills.
- Qualifications: Experience in retail management and strong interpersonal skills required.
- Other info: Join a supportive team dedicated to quality care and community impact.
The predicted salary is between 13 - 16 £ per hour.
21 hours per week, 3 days Monday to Saturday
Who are we? St Andrew’s Hospice is a registered charity providing specialist palliative care for patients with life-limiting conditions which require complex symptom management, and/or end-of-life care. It is Lanarkshire's specialist hospice and provides multidisciplinary support for patients, their families and carers. The service is provided completely free of charge for the adult population of North and South Lanarkshire and is open to all without distinction of race, gender or creed. The Hospice values represent our core beliefs and act as our guiding principles at the very heart of all that we do. Our values are; Human Dignity, Compassion, Justice, Advocacy and Quality.
What is the role? As the Shop Manager, your primary responsibility is to lead and manage the day-to-day operations of our Retail Store in alignment with the organisations goals and values. Your role encompasses strategic planning, volunteer management, customer service, and financial accountability, all aimed at maximising the shops profitability and supporting our charitable initiatives.
What we expect of you?
- Lead with passion and expertise in retail management
- Till operating, bank cash, oversee accurate financial records, manage stock control for donated and branded goods
- Experience of managing a retail store from start up to deliver high volume sales targets
- Foster good links within the local community
- Flexibility, strong interpersonal skills, time management skills and the ability to supervise volunteers
- Be aware of market trends and be able to deliver an attractive shopping experience to build on the success of the hospice shop
What you can expect from us? We recognise that to continue to provide excellent care and services to patients and families, we need an amazing team around us. In order to attract, retain and reward our people, our benefits include:
- A warm and supportive working environment
- Competitive Salaries
- Unsocial Hours Payments (where relevant to role)
- Generous Annual Leave Entitlement
- Induction Programme
- Employee Assistance Programme
- Counselling Services
- Occupational Health
- Contributory Pension Scheme
- Flexible Working Practices
- Ongoing Learning
Shop Manager employer: St Andrews Hospice
Contact Detail:
St Andrews Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager
✨Tip Number 1
Get to know the charity! Research St Andrew’s Hospice and understand their values. When you walk into that interview, show us how your passion for retail aligns with our mission of compassion and support.
✨Tip Number 2
Network like a pro! Connect with people in the community and within the hospice sector. Attend local events or volunteer opportunities to build relationships that could help you land the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management and community engagement. We want to see your leadership skills shine, so think about examples from your past experiences that demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at St Andrew’s Hospice.
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail and charity shine through. We want to see how your values align with ours, especially around compassion and community support.
Be Specific About Your Experience: Share specific examples from your past roles that highlight your retail management skills. Talk about how you've successfully managed a store, met sales targets, or led a team of volunteers.
Tailor Your Application: Make sure to tailor your application to the Shop Manager role. Use keywords from the job description and demonstrate how your skills and experiences make you the perfect fit for our hospice shop.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at St Andrews Hospice
✨Know the Organisation Inside Out
Before your interview, take some time to research St Andrew’s Hospice. Understand their values like Human Dignity and Compassion, and think about how your experience aligns with their mission. This will show your genuine interest and help you connect your answers to their core beliefs.
✨Showcase Your Retail Management Skills
Be ready to discuss your previous experience in retail management. Prepare specific examples of how you've successfully led a team, managed stock control, or achieved sales targets. Highlight any innovative strategies you've implemented that could benefit the hospice shop.
✨Demonstrate Community Engagement
Since fostering good links within the local community is key, think of ways you've previously engaged with your community. Share examples of partnerships or events you've organised that brought in customers or raised awareness for a cause. This will illustrate your commitment to the role.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the organisation, such as how they measure success in the shop or what challenges they currently face. This shows you're proactive and genuinely interested in contributing.
