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- Tasks: Lead and manage the day-to-day operations of our charity shop.
- Company: St Andrew’s Hospice, a compassionate charity providing palliative care.
- Benefits: Competitive salary, generous leave, flexible working, and ongoing development opportunities.
- Why this job: Make a real difference in the community while gaining valuable retail management experience.
- Qualifications: Experience in retail management and strong interpersonal skills required.
- Other info: Supportive environment with a focus on teamwork and community engagement.
The predicted salary is between 1040 - 1560 £ per month.
21 hours per week, 3 days Monday to Saturday
Who are we?
St Andrew’s Hospice is a registered charity providing specialist palliative care for patients with life-limiting conditions which require complex symptom management, and/or end-of-life care. It is Lanarkshire's specialist hospice and provides multidisciplinary support for patients, their families and carers. The service is provided completely free of charge for the adult population of North and South Lanarkshire and is open to all without distinction of race, gender or creed. The Hospice values represent our core beliefs and act as our guiding principles at the very heart of all that we do. Our values are; Human Dignity, Compassion, Justice, Advocacy and Quality.
What is the role?
As the Shop Manager, your primary responsibility is to lead and manage the day-to-day operations of our Retail Store in alignment with the organisations goals and values. Your role encompasses strategic planning, volunteer management, customer service, and financial accountability, all aimed at maximising the shops profitability and supporting our charitable initiatives.
What we expect of you?
- Lead with passion and expertise in retail management
- Till operating, bank cash, oversee accurate financial records, manage stock control for donated and branded goods
- Experience of managing a retail store from start up to deliver high volume sales targets
- Foster good links within the local community
- Flexibility, strong interpersonal skills, time management skills and the ability to supervise volunteers
- Be aware of market trends and be able to deliver an attractive shopping experience to build on the success of the hospice shop
What you can expect from us?
We recognise that to continue to provide excellent care and services to patients and families, we need an amazing team around us. In order to attract, retain and reward our people, our benefits include:
- A warm and supportive working environment
- Competitive Salaries
- Unsocial Hours Payments (where relevant to role)
- Generous Annual Leave Entitlement
- Induction Programme
- Employee Assistance Programme
- Counselling Services
- Occupational Health
- Contributory Pension Scheme
- Flexible Working Practices
- Ongoing Learning & development opportunities
- NHS Staff Benefits Scheme
Shop Manager in Coatbridge employer: St Andrews Hospice
Contact Detail:
St Andrews Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Coatbridge
✨Tip Number 1
Get to know the charity and its values inside out. When you walk into that interview, show us how your passion for retail aligns with our mission at St Andrew’s Hospice. It’s all about connecting your experience with what we stand for!
✨Tip Number 2
Don’t just talk about your past roles; bring in real examples of how you’ve led a team or managed a shop before. We want to hear about those high-volume sales targets you smashed and how you built relationships in the community.
✨Tip Number 3
Be ready to discuss your approach to volunteer management. Share how you’ve motivated volunteers in the past and created a positive environment. We’re looking for someone who can inspire others while keeping everything running smoothly.
✨Tip Number 4
Finally, don’t forget to ask us questions! Show us you’re genuinely interested in the role and the hospice. Whether it’s about our community initiatives or how we support our staff, engaging with us will make you stand out.
We think you need these skills to ace Shop Manager in Coatbridge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail and charity shine through. We want to see how your values align with ours, especially around compassion and community support.
Be Specific About Your Experience: Highlight your previous retail management experience clearly. We’re looking for someone who can manage a shop effectively, so share specific examples of how you've achieved sales targets or improved customer experiences.
Tailor Your Application: Make sure to tailor your application to the Shop Manager role. Use keywords from the job description and demonstrate how your skills in volunteer management and financial accountability will benefit our hospice shop.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at St Andrews Hospice
✨Know the Charity Inside Out
Before your interview, take some time to research St Andrew’s Hospice. Understand their mission, values, and the services they provide. This will not only show your genuine interest but also help you align your answers with their core beliefs during the interview.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail management experience in detail. Highlight specific examples where you've successfully managed a store, met sales targets, or improved customer service. This will demonstrate your capability to lead the shop effectively.
✨Emphasise Community Engagement
Since fostering good links within the local community is crucial for this role, prepare examples of how you've previously engaged with local communities or built relationships that benefited your workplace. This will illustrate your commitment to the hospice's goals.
✨Demonstrate Leadership Skills
As a Shop Manager, you'll be supervising volunteers and managing a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and supported team members in the past. This will show that you're ready to lead with passion and expertise.
