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- Tasks: Join our HR Team as an administrator and support our Helpdesk function.
- Company: St Andrews Healthcare is a mental health charity dedicated to transforming lives.
- Benefits: Gain valuable experience in a supportive environment with a focus on wellbeing.
- Why this job: Shape your career in HR while making a real impact in mental health.
- Qualifications: No specific qualifications required, just a passion for helping others.
- Other info: This is a full-time, 12-month fixed-term contract based in Northampton.
The predicted salary is between 24095 - 24095 £ per year.
We\’re looking for an excellent administrator to join our HR Team and support our Helpdesk function Location: Northampton (Office Based) Salary: From £24,095 per annum Hours: Full-time 37.5 hours per week – 12 month Fixed Term Contract Do you want the opportunity to gain experience and thrive in a fast paced, friendly and supportive environment, which will shape your career within Human Resources? Do you want to be a part of a Charity which promotes wellbeing, gives hope and enables recovery? If so, then we would love to speak to you about our latest career opportunity. Working at St Andrews Healthcare We are St Andrews a mental health Charity which inspires Hope. We work together with a number of organisations to transform the lives of people with complex mental health needs. We provide specialist mental healthcare and deliver a range of inpatient and community mental healthcare services, education and research that helps to improve lives. Our vision for the future is a society in which everyone living with mental health need is heard, valued and has hope for their future. Come join us. Let\’s transform lives together. The Role HR Services Assistant – Helpdesk You will be the first point of contact for all types of HR queries from managers and employees. We want you to focus on timely resolution or reallocation of queries relating to many HR processes for example: HR statutory checks, reference requests, planned absences (e.g. maternity leave), and contractual changes. You will understand when to escalate queries, and will recognise that this role has particular importance in delivering a consistent positive employee experience. All whilst ensuring that our records are maintained effectively and are compliant with the relevant protocols. Build on your experience You will already have experience in a similar administrative environment,?have a high degree of accuracy, attention to detail and used to delivering great customer service while meeting tight deadline. Previous experience of using SAP, or a similar HR system will be very beneficial, but not essential. Strong experience of word and excel is desirable, and you must be able to multitask and prioritise your workload effectively, be a good communicator and team player with the confidence to work with people at all levels. Our patients and your colleagues will expect you to live the St Andrews CARE values of Compassion, Accountability, Respect and Excellence every single day Rewards We offer an excellent benefits package including: Pension; Sickness policy on par with the NHS; Access to the Blue Light Card and Health Service Discounts schemes; 27 days annual leave (plus bank holidays), increasing after 10 years\’ service; Life cover; Our newly launched Electric Car scheme; Cycle to work scheme; Healthcare cash plan; Free parking; Paid DBS application; Access to free vocational qualifications. Closing Date: 26 January 2025 JBRP1_UKTJ
HR Services Assistant employer: St Andrew's Healthcare
Contact Detail:
St Andrew's Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Services Assistant
✨Tip Number 1
Familiarize yourself with the values and mission of St Andrews Healthcare. Understanding their commitment to mental health and wellbeing will help you align your responses during the interview, showcasing your passion for the role.
✨Tip Number 2
Highlight any previous experience in administrative roles, especially within HR or similar environments. Be ready to discuss specific examples of how you've supported teams or managed tasks efficiently.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills. Since this role involves supporting a Helpdesk function, think of scenarios where you've successfully resolved issues or improved processes in past positions.
✨Tip Number 4
Show enthusiasm for working in a charity environment. Express your desire to contribute to the wellbeing of others and how this aligns with your career goals in Human Resources.
We think you need these skills to ace HR Services Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and skills that align with the HR Services Assistant role. Emphasize any previous work in a helpdesk or support function.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working in HR and your commitment to supporting mental health initiatives. Mention specific reasons why you want to join St Andrews Healthcare.
Highlight Relevant Skills: In your application, focus on key skills such as communication, organization, and problem-solving. Provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at St Andrew's Healthcare
✨Research the Charity's Mission
Before your interview, take some time to understand St Andrews Healthcare's mission and values. Being able to articulate how your personal values align with their commitment to mental health and wellbeing will show your genuine interest in the role.
✨Highlight Your Administrative Skills
As an HR Services Assistant, strong administrative skills are crucial. Be prepared to discuss your experience with managing helpdesk functions, organizing information, and supporting HR processes. Use specific examples to demonstrate your capabilities.
✨Prepare for Behavioral Questions
Expect questions that assess how you handle various situations in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your problem-solving skills and ability to work under pressure.
✨Show Enthusiasm for Learning
Since this role offers the opportunity to gain experience in HR, express your eagerness to learn and grow within the field. Discuss any relevant training or courses you've taken, and how you plan to continue developing your skills in human resources.
